Buying and Purchased tickets
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Buying Tickets - FAQ

StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...

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Ticket & Delivery Concerns - FAQ

Tickets Q: How do I know my tickets are real? A: No need to worry about your tickets! StubHub has reviews in place that cover all accounts, purchases, sales, and listings. The reviews help make sure issues with your tickets are rare. Q: The name is d...

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How do I get my mobile transfer tickets?

To view your mobile transfer tickets, you'll need to accept a ticket transfer to view them on your mobile device. 1. When they're ready, we'll send you an email letting you know to either: Check your email for a transfer offer from Ticketmaster or th...

by Community Manager Community Manager
  • 208 Replies

Braves (FSU support) game

So the tickets that come with FSU/Braves hat are sold out on mlb website. If I buy one of the three (Terrace reserved, homerun porch, or grandstand infield) that are said to come with the hat on the mlb site, will I get it? Or are those special ticke...

Giftcard saying "not active"

Annoyed. I have a $100 GC I received for Christmas that I am trying to redeem. After entering the card info, it's telling me that the card # and/or pin # is not valid. Who can I speak with?


So I recently bought a ticket for a concert on July 17th for the lawn at the Budweiser stage in Toronto, how ever my gate is saying N/A on the tickets..😕😕

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Tickets look fake

I understand my tickets are backed but is there any sort of way to tell if they’re fake before driving out of town for this concert?

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Fake Ticket?

I recently bought a ticket for a concert in September but certain details on the ready to print PDF leaves me a bit concerned that it could be a fake. There is no name next to the “Issued To” spot; the date next to “Issued On” is a day before the ori...