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New User
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how do I email stubhub

 
13 REPLIES 13
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Stubber
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Re: how do I email stubhub

@davewino - We have many different routes you can take to contact us. We can help you here on StubHub Community if you need us! Just simply send a private message to any of our moderators with what your question or concern is along with your email address and zip/postal code. 

 

Follow the steps below to send a private message:

 

  1. Select the "Envelope" in the upper right-hand corner
  2. Select "New Message"
  3.  Under "Sent to", type in the moderator's name you would like to send a message too (EX: CameronJ)
  4. Fill out your subject and message

 

Thanks!

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New User
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Re: how do I email stubhub

How do you private message a moderator?
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Backup Singer
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Re: how do I email stubhub

HI,

 

I would like to discuss about my request in private message.

But I can't see the list of "Sent to".

So how can I do private message?

 

Thank you, 

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Stubber
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Re: how do I email stubhub

@TwaveAlternans - Any moderator is happy to help out if you're needing us. Just simply put in a moderators name (click here to see who our mods are!) and fill out the rest of the PM. 

 

Don't worry about that now though. I'll be sending you a private message here in a moment. 

 

Thanks! 

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New User
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Re: how do I email stubhub

I don't see an envelope on the right side.

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StubHub Alumni (Retired)
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Re: how do I email stubhub

Hi @art2,

 

Sorry for the trouble! The icon is in the upper right corner, and looks like this:

 

 

I'm sending you a private message to help with your request, so feel free to respond to the new message you'll see in your inbox. 

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Waterboy
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Re: how do I email stubhub

Hi! Could you please private message me, I have some questions regarding the delivery date of my tickets, but I cant work out how to private message you, so if you could reach out to me that would be extremely useful!
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Moderator
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Re: how do I email stubhub

Our private message inbox is open, @gacestuttard! Feel free to review the beginning of this topic for step-by-step instructions on how to contact a moderator.

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StubHub Alumni (Retired)
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Re: how do I email stubhub

Hey @Alexshaffer579! I will send you a private message so we can discuss any issue you have further! 

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