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New User
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how do I email stubhub

 
9 REPLIES 9
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Moderator
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Re: how do I email stubhub

@davewino - We have many different routes you can take to contact us. We can help you here on StubHub Community if you need us! Just simply send a private message to any of our moderators with what your question or concern is along with your email address and zip/postal code. 

 

Follow the steps below to send a private message:

 

  1. Select the "Envelope" in the upper right-hand corner
  2. Select "New Message"
  3.  Under "Sent to", type in the moderator's name you would like to send a message too (EX: CameronJ)
  4. Fill out your subject and message

 

Thanks!

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New User
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Re: how do I email stubhub

How do you private message a moderator?
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Backup Singer
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Re: how do I email stubhub

HI,

 

I would like to discuss about my request in private message.

But I can't see the list of "Sent to".

So how can I do private message?

 

Thank you, 

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Moderator
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Re: how do I email stubhub

@TwaveAlternans - Any moderator is happy to help out if you're needing us. Just simply put in a moderators name (click here to see who our mods are!) and fill out the rest of the PM. 

 

Don't worry about that now though. I'll be sending you a private message here in a moment. 

 

Thanks! 

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New User
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Re: how do I email stubhub

I don't see an envelope on the right side.

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Moderator
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Re: how do I email stubhub

Hi @art2,

 

Sorry for the trouble! The icon is in the upper right corner, and looks like this:

 

 

I'm sending you a private message to help with your request, so feel free to respond to the new message you'll see in your inbox. 

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Moderator
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Re: how do I email stubhub

Hey @Alexshaffer579! I will send you a private message so we can discuss any issue you have further! 

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Team Mascot
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Re: how do I email stubhub

I have purchased tickets through Stubhub and they are ready to print.  When I try to respond, the ...Ticketmaster...page pops up. ???.....the sign-in says:  powered by ticketmaster...??    My password isn't working and the site to change it does not respond...after multiple requests.   Help please !!

 

Carolyn

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Moderator
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Re: how do I email stubhub

So sorry for any confusion @CJC! I will private message you right now for more info so we can further assist!

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