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samh123
Rookie

never received email confirmation for tickets purchased yesterday

I bought tickets yesterday for an event tomrrow night. My phone app shows the seller transferred to my email but I never received an email. Checked junk folder and the email is not there. What do I need to do?

4 REPLIES 4
ksebrina
Rookie

Re: never received email confirmation for tickets purchased yesterday

same issue

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triplem93
Rookie

Re: never received email confirmation for tickets purchased yesterday

Same issue. 3 hour wait for customer service

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ajsever
Rookie

Re: never received email confirmation for tickets purchased yesterday

I have the same problem.  Do you have an update?

 

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ksebrina
Rookie

Re: never received email confirmation for tickets purchased yesterday

I am hoping my event is same day release. A stubhub mod private messaged me and confirmed order went through but hasn’t answered why I still don’t have tickets
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