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Cynthia2
Stagehand
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BTS Refund

Hello
I want to get a cash refund on my BTS tickets what are my options?
Thank you!
22 REPLIES 22
Melpik
Legend
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Re: BTS Refund

Hi Cynthia

 

Currently the BTS tour is still postponed. Per StubHub's policies that means you are in limbo.  If the concert ends up being rescheduled your tickets are good for the new date. If the event ends up being cancelled then you will receive a refund or credit voucher based on which state you live in.

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Cynthia2
Stagehand
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Re: BTS Refund

Thank you
I live in CO but the concert was in CA can I still get a cash refund once the status updated?
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Melpik
Legend
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Re: BTS Refund

Hi Cynthia

 

fortunately both Colorado and California require cash refunds so if the event ends up being cancelled you should get a cash refund.

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Cynthia2
Stagehand
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Re: BTS Refund

Thank you!
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Misspiggy2488
Stagehand
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Re: BTS Refund

How much longer are we supposed to wait to find out of they will cancel or reschedule? I have tickets to the show in Atlanta that was scheduled for May. It's been 6 months with no word. To wait indefinitely for them to reschedule or cancel is extremely frustrating and unreasonable.
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Melpik
Legend
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Re: BTS Refund

That is a question to ask of the BTS and their promotors.   I had tickets for Styx and the event has been rescheduled twice and now postponed again.  My guess is that BTS does not to reschedule the event and then have to postpone again.

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Pen777wes
Team Mascot
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Re: BTS Refund

There isn't a limit to how long they can postpone
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TACKER
Waterboy
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Re: BTS Refund

Is BTS still postponed?  It has been a year since the original concert dates.  Very frustrating!

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tinamaithynguye
Backup Singer
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Re: BTS Refund

We are in the same boat. It's delaying for 14 months and no updating on when BTS concert will be resuming. We have been calling Stubhub 4 times, still no updating on new dates whatsoever. Stubhub is keeping our money without doing anything! Our 2 tickets cost more than $1000. It's not cheap!! So ridiculous and frustrated!! We wish we didnot buy the tickets here.

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