What happens to my refund (coupon) if there aren't any events I want to attend prior to Dec 31, 2021? Can I get an actual refund?
Unless you live in one of the 14 states that require a refund you will get a voucher. If by the end of 2021 you have not been able to use the voucher you can reach out to one of the moderators and they can extend the expiration date of the voucher.
Hey @jkarasta1! They are California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Louisiana, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, and Tennessee.
Is that list of states official from StubHub?
I noticed that it doesn't match the list of 14 states that FindLaw lists as having consumer protection which are:
California, Connecticut, Florida, Hawaii, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Rhode Island, Utah, and Virginia
Just wondering if it is worth sitting on hold or not.
Is there any difference if you live outside of the US in terms of a refund? I live in Australia and certainly won't be able to attend a relevant event before the end date.
Yes, there are policies in place to support you! If you private message me the email address & postal code on your account, I'm happy to take a look!