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TracieChar
Rookie

Garth Brooks Nashville / want refund returned to my card

I purchased tickets to the Garth Brooks show at Nissan Stadium which was postponed, and has now been cancelled. I don't want the credit, I want my money back!!!! On the help page it says if we want a cash refund there will be info in our email telling us how to obtain one. There was no mention at all about a refund! HELP STUBHUB SUPPORT! Nobody wants to be on hold for 3 hours!

5 REPLIES 5
RxQueen
Team Mascot

Re: Garth Brooks Nashville / want refund returned to my card

 
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RxQueen
Team Mascot

Re: Garth Brooks Nashville / want refund returned to my card

I called and was on hold for an hour - they are giving me an actual refund to my credit card! good luck!

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abaker3700
New User

Re: Garth Brooks Nashville / want refund returned to my card

Have you seen the refund on your card yet?  They told me it could take up to 30 days, i asked for an email confirming the refund but have not seen one.  I called about two weeks ago

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MeandYou
Stagehand

Re: Garth Brooks Nashville / want refund returned to my card

You have to bite the bullet and call and just wait.  I waited 1 hr, 45 minutes.  They said they will process a refund.  The status on my order now says "refund processed" as opposed to credit applied.

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Jm7
Stagehand

Re: Garth Brooks Nashville / want refund returned to my card

It took me 3 hours and 13 minutes to get through but was issued a refund. Just be patient is all I can say. It sucks but we have no choice in the matter
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