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Are you aware of a recent seating, date/time, or venue changes with one of our events?  Do you see a discrepancy in the event details (like a rescheduled show) we have on-site versus the primary?  With such a large marketplace, we truly appreciate our fans bringing errors like this to our attention and welcome your feedback!  Please let us know in the thread below if you have identified an incorrect seating chart, time, venue, or details listed on our site.

 

To help us address and review the issue as quickly as possible, please make sure to include the full event details. Such as a link to the correct map, time, venue, or details (screenshots definitely help too!).

 

We will forward all of this information to our events and mapping team who will work to verify the discrepancies and update the site!

Rookie

Re: Incorrect Map on Site

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Team Mascot

Parking Pass Section Won't Map

I'm trying to list a CCPARK pass for the Jets/Giants preseason game tonight.  Stubhub offers the section during listing, but the section isn't mapped.  It's the same old BS w/ Stubhub "we are aware".

 

You guys are always aware, but nothing ever gets done.

 

How hard can it be to map one section???

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Waterboy

Re: Incorrect Map on Site

The seating chart for the Winspear Opera House in Dallas, TX is not correct.  AAA is the first row in front of the stage.  Here is the link https://www.attpac.org/your-visit/venues/winspear-opera-house/. You will need to click on seat chart tab and then go to bottom of page and selct orchestra (red section).  You will see the seating map.  The Boyz II Men concert on 9/13/18 is using this layout.  It does not match what you have when trying to sell tickets on Stub Hub. You can also click here https://tickets.attpac.org/booking/production/syos/49424 and choose "select your perferred seating area" (top left) and then choose Orchestra level and the seating map will display. Thank you!

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Stagehand

Re: Incorrect Map on Site

Hello,

 

Dear Evan Hansen: The Novel Launch Event at Town Hall New York on Monday, October 8th has a VIP ticket option that I cannot list. Could you update the site and add the VIP option?

 

.VIP ticketholders have seats in the first five rows of the center orchestra  and access to a meet & greet with the authors immediately following the event.

 

Thanks!

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New User

Re: Incorrect Map on Site

The venue map for the 8 Second Saloon in Indianapolis, Indiana is incorrect for the Cody Johnson concert on September 6th.  There is suppose to be a VIP Standing Room directly in front of the stage.  Please see the Ticketmaster map.  This current map is causing my tickets to look like terrible values, when in fact they are the best.  Thanks

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Highlighted

Re: Incorrect Map on Site- Dierks Bentley MSG

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Zamboni Driver

Re: Incorrect Map on Site

The temptations and four tops at the borgata event center  october 26 2018  8pm   The seating chart shown is incorrect.  the chart shown is for the music box theater at the borgata not for the event center

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Zamboni Driver
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Goalie

Re: Incorrect Map on Site - Judas Priest and Deep Purple on 8/30 at Videotron Centre

 Judas Priest and Deep Purple on 8/30 has an incorrect seating chart, https://www.stubhub.com/event/103585070. The floor does not have sections 1-9 as the current StubHub map shows. It is Parterre Gauche 1, 2 and 3, Parterre Centre 1, 2 and 3 and Parterre Droit 1,2 and 3, https://www1.ticketmaster.ca/deep-purple-judas-priest-quebec-quebec-08-30-2018/event/31005493DC50102....

 

 

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Rookie

Re: Incorrect Map on Site

Hello, can you please update the map for Proclaimers 9/25? Your map currently doesn't differentiate for right vs. left in the Balcony when we try to map. We're worried about having issues with potential buyers thinking they are getting a different seat than expected if it's just listed as Balcony. 

 

Your current map: https://www.stubhub.com/the-proclaimers-tickets-the-proclaimers-nepean-algonquin-college-commons-the...

 

Ticketmaster map: https://www1.ticketmaster.com/the-proclaimers-ottawa-ontario-09-25-2018/event/3100548C98783DF7?artis...

 

Thank you!

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