Are you aware of a recent seating, date/time, or venue changes with one of our events? Do you see a discrepancy in the event details (like a rescheduled show) we have on-site versus the primary? With such a large marketplace, we truly appreciate our fans bringing errors like this to our attention and welcome your feedback! Please let us know in the thread below if you have identified an incorrect seating chart, time, venue, or details listed on our site.
To help us address and review the issue as quickly as possible, please make sure to include the full event details. Such as a link to the correct map, time, venue, or details (screenshots definitely help too!).
We will forward all of this information to our events and mapping team who will work to verify the discrepancies and update the site!
This event should have split Orchestra sections (Orchestra Center, Right, Left)
08-24-2018 10:25 AM
I'm trying to list a CCPARK pass for the Jets/Giants preseason game tonight. Stubhub offers the section during listing, but the section isn't mapped. It's the same old BS w/ Stubhub "we are aware".
You guys are always aware, but nothing ever gets done.
How hard can it be to map one section???
08-24-2018 10:49 AM
The seating chart for the Winspear Opera House in Dallas, TX is not correct. AAA is the first row in front of the stage. Here is the link https://www.attpac.org/your-visit/venues/winspear-opera-house/. You will need to click on seat chart tab and then go to bottom of page and selct orchestra (red section). You will see the seating map. The Boyz II Men concert on 9/13/18 is using this layout. It does not match what you have when trying to sell tickets on Stub Hub. You can also click here https://tickets.attpac.org/booking/production/syos/49424 and choose "select your perferred seating area" (top left) and then choose Orchestra level and the seating map will display. Thank you!
08-24-2018 06:01 PM
Dear Evan Hansen: The Novel Launch Event at Town Hall New York on Monday, October 8th has a VIP ticket option that I cannot list. Could you update the site and add the VIP option?
.VIP ticketholders have seats in the first five rows of the center orchestra and access to a meet & greet with the authors immediately following the event.
08-24-2018 08:38 PM
The venue map for the 8 Second Saloon in Indianapolis, Indiana is incorrect for the Cody Johnson concert on September 6th. There is suppose to be a VIP Standing Room directly in front of the stage. Please see the Ticketmaster map. This current map is causing my tickets to look like terrible values, when in fact they are the best. Thanks
08-25-2018 04:14 AM
The Pit & Floor setup is incorrect, please update. Vivid Seats has this correct.
08-25-2018 07:59 AM
The temptations and four tops at the borgata event center october 26 2018 8pm The seating chart shown is incorrect. the chart shown is for the music box theater at the borgata not for the event center
08-25-2018 04:54 PM
Hyukoh - Wiltern
Map is for General Admission Only
Stubhub Map should be:
08-25-2018 05:22 PM
Judas Priest and Deep Purple on 8/30 has an incorrect seating chart, https://www.stubhub.com/event/103585070. The floor does not have sections 1-9 as the current StubHub map shows. It is Parterre Gauche 1, 2 and 3, Parterre Centre 1, 2 and 3 and Parterre Droit 1,2 and 3, https://www1.ticketmaster.ca/deep-purple-judas-priest-quebec-quebec-08-30-2018/event/31005493DC50102....
08-26-2018 02:41 AM
Hello, can you please update the map for Proclaimers 9/25? Your map currently doesn't differentiate for right vs. left in the Balcony when we try to map. We're worried about having issues with potential buyers thinking they are getting a different seat than expected if it's just listed as Balcony.
08-26-2018 11:28 AM