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Are you aware of a recent seating, date/time, or venue changes with one of our events?  Do you see a discrepancy in the event details (like a rescheduled show) we have on-site versus the primary?  With such a large marketplace, we truly appreciate our fans bringing errors like this to our attention and welcome your feedback!  Please let us know in the thread below if you have identified an incorrect seating chart, time, venue, or details listed on our site.

 

To help us address and review the issue as quickly as possible, please make sure to include the full event details. Such as a link to the correct map, time, venue, or details (screenshots definitely help too!).

 

We will forward all of this information to our events and mapping team who will work to verify the discrepancies and update the site!

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Stubber

Re: Incorrect Map on Site

Hi,

 

Post Malone's performance at Barclays on New Year's Eve has updated the floor layout, and now has sections FA, FB, FC, and FD surrounding the stage.

 

From Ticketmaster: https://www1.ticketmaster.com/post-malone-new-years-eve-countdown-brooklyn-new-york-12-31-2018/event...

On StubHub: https://www.stubhub.com/post-malone-tickets-post-malone-brooklyn-barclays-center-12-31-2018/event/10...

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Re: Incorrect Map on Site

In addition to the NYE show the seating map for the Post Malone show on 12/29/18 needs the same corrections. Floor sections FA, FB, FC, FD are not on the SH event page. 

 

post Malone Seating Detailed12_29.jpg

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Zamboni Driver

Re: Incorrect Map on Site

The seating chart for the Keller Auditorium in Portland, OR is incorrect. Specifcally, I am trying to list tickets to the "Ali Wong: The Milk & Money" show at 9:30PM on 03/09/2019.

 

My seats are located in the Box A, which is directly in front of Second Balcony A. Stubhub will not let me select Box A as the location of the seats and lumps these seats into the Second Balcony A, however I am afraid the buyer will complain that the tickets are not what they purchased when they see Box A listed on the ticket.

 

The following link shows the exact seating chart with the Box A (and Box E) seats shown:

https://www.portland5.com/sites/default/files/keller-seating_0.pdf

 

The following image shows how this section is described on the ticket:

https://imgur.com/Z5wtwCe

 

Link to the specific event pagE:

https://www.stubhub.com/ali-wong-tickets-ali-wong-portland-keller-auditorium-3-9-2019/event/10398860...

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Stagehand

Re: Incorrect Map on Site

Queen does not have a flat front stage as you can see here (https://www1.ticketmaster.com/queen-adam-lambert-the-rhapsody-tour/event/1C00557D0594DAF6). I've found multiple maps with flat front stages (https://www.stubhub.com/queen-tickets-queen-san-jose-sap-center-7-14-2019/event/103958262/?sort=pric...).

Please review and fix any shows that do not reflect proper stage design.

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Stagehand

Re: Incorrect Map on Site

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Pit Crew

Re: Incorrect Map on Site

Hi Team,

 

Please make map correct for below event:

 

Event Name - Alan Walker
Event Date - Feb 22, 2019
Event Time(s) - 10:00PM
Venue - Great Hall - Avant Gardner | Brooklyn, NY
Event Link -
https://www.ticketfly.com/purchase/event/1793181


Thanks!

 

Sam

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Pit Crew

Re: Incorrect Map on Site

Hi,

 

Please update stubhub map for this event 2Cellos 2//2019

 

Balcony section it should be  Mezzanine section.

 

Here's the correct map 

Link:  https://www.axs.com/events/360794/2cellos-tickets?q=2Cellos

 

 

Thanks!

Jonas

 

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Stagehand

Re: Incorrect Map on Site

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Stagehand
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Stagehand

Re: Incorrect Map on Site

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