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Are you aware of a recent seating, date/time, or venue changes with one of our events?  Do you see a discrepancy in the event details (like a rescheduled show) we have on-site versus the primary?  With such a large marketplace, we truly appreciate our fans bringing errors like this to our attention and welcome your feedback!  Please let us know in the thread below if you have identified an incorrect seating chart, time, venue, or details listed on our site.

 

To help us address and review the issue as quickly as possible, please make sure to include the full event details. Such as a link to the correct map, time, venue, or details (screenshots definitely help too!).

 

We will forward all of this information to our events and mapping team who will work to verify the discrepancies and update the site!

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Goalie

Robert Klein Sun • Jan 20 • 8:00 PM Ponte Vedra Concert Hall, Ponte Vedra Beach, FL

Robert Klein on 1/20, https://www.stubhub.com/event/103687633, has an incorrect seating chart. The back section is not general admission but reserved, https://www1.ticketmaster.com/an-evening-with-robert-klein/event/220054C1E1EE9E2B.

 

Screenshot of Tickets _ An Evening With Robert Klein - Ponte Vedra Beach, FL at Ticketmaster.jpg

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Pit Crew

Re: Incorrect Map/Event Info on Site

Hi Team,

 

Please make map interactive for below event:

 

Event Name - Jeff Tweedy
Event Date - Apr 12, 2019
Event Time(s) - 8:00PM
Venue - Lucas Theatre for the Arts | Savannah, GA
Event Link -
https://tickets.savannahboxoffice.com/ordertickets.asp?p=2847


Thanks!

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New User

Re: Incorrect Map/Event Info on Site: Jeff Tweedy Cincinnati

Stubhub, your venue information for 4/17/19 Jeff Tweedy show @ Music Hall Cincinnati, is incorrect.  The seats and sections are incorrect and it keeps me from properly listing my tickets - for this show floor sections are 1-6 (tickets I am selling are Floor Section 6, and yes I triple-checked it), but this option is not available in the drop-down.  Further, it does not accept me typing the right section number, so the only way to list my tickets is to put the wrong section.  At a minimum can you open up free-text for the section section so I can list them?  Happy to send a jpg of the order confirmation as needed.

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Pit Crew

Re: Incorrect Map/Event Info on Site

Hi Team,

 

Please make floor map correct for below event:

 

Event Name - Justin Timberlake
Event Date - Feb 18, 2019
Event Time(s) - 7:30PM
Venue - Moda Center Portland, OR
Event Link -
https://www1.ticketmaster.com/justin-timberlake-the-man-of-portland-oregon-02-18-2019/event/0F00543E...


Thanks!

Sam

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Zamboni Driver

Re: Incorrect Map/Event Info on Site

Your Alpine Valley map is wrong.  Section 102  goes up to row L and Section 202 begins with row N.  The shows where section 102 is used as a GA pit, sectoin 202 row N is the true front row of venue.

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Zamboni Driver

Re: Incorrect Map/Event Info on Site

While trying to list SWMRS' show on 5/3/2019 in LA, two events appear instead of 1. I'm unsure which one to choose but they both list the same theater + time so this duplicate shouldn't be there. 

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Re: Incorrect Map/Event Info on Site

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Pit Crew

Re: Incorrect Map/Event Info on Site

Please make stubhub's map match to axs map.

 

ASAP RockyPechanga Arena|San Diego, CAWed, Jan 30, 2019 8:00PM

https://tix.axs.com/gymBMwAAAAC23glGAQAAAAD7%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBFZWQ0MA%2f%2f%2f%2f%2f%2f...

 

Thank you!

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