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Are you aware of a recent seating, date/time, or venue changes with one of our events?  Do you see a discrepancy in the event details (like a rescheduled show) we have on-site versus the primary?  With such a large marketplace, we truly appreciate our fans bringing errors like this to our attention and welcome your feedback!  Please let us know in the thread below if you have identified an incorrect seating chart, time, venue, or details listed on our site.

 

To help us address and review the issue as quickly as possible, please make sure to include the full event details. Such as a link to the correct map, time, venue, or details (screenshots definitely help too!).

 

We will forward all of this information to our events and mapping team who will work to verify the discrepancies and update the site!

Pit Crew

Re: Incorrect Map/Event Info on Site

Hi,

 

Can you please fix the map for this event?

 

Death Cab for CutieIroquois Amphitheatre|Louisville, KYSun, Jul 07, 2019 7:30PM

 

https://www.eventbrite.com/e/death-cab-for-cutie-tickets-55022920035

 

Thanks,

 

Anwar

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Stagehand

Re: Incorrect Map/Event Info on Site

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Conductor

Ziff Ballet Opera House at Adrienne Arsht Center, Miami, FL- Re: Incorrect Map/Event Info on Site

Hi Guys,

 

We need an across the board update on the Ziff Ballet Opera House at Adrienne Arsht Center in Miami, FL. Right now it is showing Orchestra Circle as one full section. We need to break this section out as Orchestra Circle Center and Orchestra Circle Left/Right.

 

I am requesting this now in advance of Hamilton which is now coming to Miami. I have purchased a season ticket package and will need at least the following shows to reflect the above seating chart. This is also how it is reflected on my purchase- Orchestra Circle Center, see below. @jzaidman85

 

2019/20 Broadway in MiamiPresented by Bank of America

 

Performance: Hamilton
Performance date/time: Friday, February 21, 2020 8:00 PM
ZIFF BALLET OPERA HOUSE
Orchestra Circle Center
 
Performance: Fiddler on the Roof
Performance date/time: Friday, November 01, 2019 8:00 PM
ZIFF BALLET OPERA HOUSE
Orchestra Circle Center

Performance: Charlie & Chocolate Factory
Performance date/time: Friday, December 06, 2019 8:00 PM
ZIFF BALLET OPERA HOUSE
Orchestra Circle Center:

Performance: Miss Saigon
Performance date/time: Friday, April 10, 2020 8:00 PM
ZIFF BALLET OPERA HOUSE
Orchestra Circle Center

Performance: Summer: The Donna Summer Music
Performance date/time: Friday, May 15, 2020 8:00 PM
ZIFF BALLET OPERA HOUSE
Orchestra Circle Center

Performance: Jesus Christ Superstar
Performance date/time: Friday, June 26, 2020 8:00 PM
ZIFF BALLET OPERA HOUSE
Orchestra Circle Center
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Stagehand

Re: Ziff Ballet Opera House at Adrienne Arsht Center, Miami, FL- Re: Incorrect Map/Event Info on Sit

I agree with @billycrowe14. Orchestra circle needs to be broken out to center/sides just like orchestra main is. Thanks in advance!

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Stagehand

Re: Incorrect Map/Event Info on Site

This event:

https://www.stubhub.com/billy-idol-tickets-billy-idol-new-york-town-hall-new-york-3-27-2019/event/10...

 

is set up with the Orchestra all as one section, as is the Balcony.

 

The same act in the same venue on the following night:

https://www.stubhub.com/billy-idol-tickets-billy-idol-new-york-town-hall-new-york-3-28-2019/event/10...

 

is set up with the center sections separated out.

 

Please adjust the Wednesday event to match the Thursday event so that buyers can differentiate between center section and side section tickets.

 

 

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Zamboni Driver

Re: Incorrect Map/Event Info on Site

You have duplicate events up for the same Aziz Ansari show on 3/26 at Comerica Theatre, Phoenix, AZ.  Can you please look into this and get it corrected?  Here are the links

 

https://www.stubhub.com/aziz-ansari-tickets-aziz-ansari-phoenix-comerica-theatre-3-26-2019/event/103...

 

https://www.stubhub.com/aziz-ansari-tickets-aziz-ansari-phoenix-comerica-theatre-3-26-2019/event/103...

 

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Zamboni Driver

Re: Incorrect Map/Event Info on Site

https://www.stubhub.com/neal-schon-tickets-neal-schon-los-angeles-orpheum-theatre-los-angeles-3-2-20...

 

The map for the above concert is incorrect.  The orchestra is split into 4 sections; Left Center, Right Center, Left, and Right.  When someone clicks on the center sections, all of the sections are highlighted.  That means people could be buying side orchestras when they really want center - or vise versa.   Please change the map to only highlight the center orchestra sections when they are clicked and to not include the side sections.

 

Thank you

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Goalie

Tritonal Fri • Feb 01 • 9:00 PM Hollywood Palladium, Hollywood, CA

Tritonal on 2/1, https://www.stubhub.com/event/103879725, has an incorrect seating chart. There are two types of general admission seating: standard general admission and VIP balcony GA as well as platinum balcony reserved seating, https://concerts1.livenation.com/event/09005545ECB3B710.

 

Screenshot of Tickets _ Tritonal - Hollywood, CA at Live Nation.jpg

 

 

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Backup Singer

Re: Incorrect Map/Event Info on Site

Good Morning,

 

Due to the nature of this scenario, I have a change in a map that I would like to privately message you over, including the exact details that need implemented and easy documentation to go along with it.

 

Looking forward to hearing back!

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Moderator

Re: Incorrect Map/Event Info on Site

Hey @zhawrot! I'm happy to help if you wanna send me a private message with the details!

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