cancel
Showing results for 
Search instead for 
Did you mean: 

Are you aware of a recent seating, date/time, or venue changes with one of our events?  Do you see a discrepancy in the event details (like a rescheduled show) we have on-site versus the primary?  With such a large marketplace, we truly appreciate our fans bringing errors like this to our attention and welcome your feedback!  Please let us know in the thread below if you have identified an incorrect seating chart, time, venue, or details listed on our site.

 

To help us address and review the issue as quickly as possible, please make sure to include the full event details. Such as a link to the correct map, time, venue, or details (screenshots definitely help too!).

 

We will forward all of this information to our events and mapping team who will work to verify the discrepancies and update the site!

Highlighted
Goalie

Re: A Day to Remember at Usana Amphitheatre - Wednesday, October 16, 2019 6:30 PM

You should request the seating chart here: https://stubhub.community/t5/Events-and-Venues/Incorrect-Map-Event-Info-on-Site/m-p/2676 and include a copy of the actual seating chart being used.

 

Screenshot of USANA Amphitheatre - Ticketing System.png

Reply
Loading...
TWT
Rookie

Re: Incorrect Map/Event Info on Site

Please update the map for Florida Gators Volleyball.  The map is inverted.

 

https://floridagators.com/documents/2019/6/25/19WBK_Seating_Map.pdf

 

Thanks,
Dawn

Reply
Loading...
AT
Pit Crew

Re: Incorrect Map/Event Info on Site

Ken Jeong Rescheduled

 

Original Date: 09/13/2019

Rescheduled Date: 11/30/2019

 

Ticketmaster event page: https://www1.ticketmaster.com/ken-jeong/event/05005630CBD15822

Reply
Loading...
Zamboni Driver

Re: Incorrect Map/Event Info on Site

I have tickets for "The Color Purple" at the State Theatre in New Brunswick;

https://www.stubhub.com/event/104262825/?sort=price+asc

As you can see, no seats are scrubbing.  That is because you guys have the wrong map.  

 

If you follow the link below and click on 'buy tickets', you'll see that there is no Left/Right division in the orchestra, and that seat number demarcations you have for Orch Left and Right (101-111 is left, 112-123 is right) have no basis in reality.  

https://www.stnj.org/event/color-purple

 

Please update the map so that everyone's seats will scrub.

 

 

Reply
Loading...
Zamboni Driver

Re: Incorrect Map/Event Info on Site


@TWarehouse wrote:

I have tickets for "The Color Purple" at the State Theatre in New Brunswick;

https://www.stubhub.com/event/104262825/?sort=price+asc

As you can see, no seats are scrubbing.  That is because you guys have the wrong map.  

 

If you follow the link below and click on 'buy tickets', you'll see that there is no Left/Right division in the orchestra, and that seat number demarcations you have for Orch Left and Right (101-111 is left, 112-123 is right) have no basis in reality.  

https://www.stnj.org/event/color-purple

 

Please update the map so that everyone's seats will scrub.

 

 



It's been a week and it looks like there either

A) Nobody from Stubhub Mapping has read this.

B) They have read it and no one cares to fix it.

 

Either way, who would buy this event from you if the seats you list don't correspond to the seating chart?  Stub is simply letting other exchanges make the money.

 

Example: here's Vivid's page.  Perfect.

https://www.vividseats.com/buy/Production.action?productionId=3055362

 

 

 

Reply
Loading...
Pit Crew

Re: Incorrect Map/Event Info on Site

Hi Team,

Please make map correct for below event. Floor is showing incorrectly.

 

Event Name: The Night ALT 103.3 Stole Xmas with The 1975 and The Strumbellas
Event Date: December  13 2019
Event Time: 8:00 pm
Venue: Indiana Farmers Coliseum, Indianapolis, IN
Event Link: https://www.stubhub.com/the-strumbellas-tickets-the-strumbellas-indianapolis-indiana-farmers-coliseu...

 


Thanks!

Rizza

 

Reply
Loading...
Stagehand

Re: Incorrect Map/Event Info on Site

Hello,

 

Can you please update your maps for House of Blues - Houston to show the VIP tables. I have attached 2 different seating charts showing the VIP PREMIUM SEATING.

 

Specifically the show on 9/30/19 for Rick Ross i would like to request being done.HouseOfBluesHouston_Endstage_With_Tables.gifHouseOfBlues-Houston-SEATINGCHART-VIPTABLES.jpg

Reply
Loading...
Pit Crew

Re: Incorrect Map/Event Info on Site

Please make map interactive

A Day to Remember

Concrete Street Amphitheater|Corpus Christi, TX

Wed, Oct 23, 2019 6:30PM

 

https://www.etix.com/ticket/p/3384754/a-day-to-remember-corpus-christi-concrete-street-amphitheater

 

 

Reply
Loading...
Pit Crew

Re: Incorrect Map/Event Info on Site

Please update FLOOR map for 

A Day to Remember

Wolstein Center at CSU|Cleveland, OH

Fri, Nov 15, 2019 6:30P

https://ev7.evenue.net/cgi-bin/ncommerce3/SEGetEventList?groupCode=DTR&linkID=csuwc&shopperContext=&...

 

Reply
Loading...
Pit Crew

Re: Incorrect Map/Event Info on Site

Please remove GA balcony on map

Melanie Martinez

The Fillmore Philadelphia|Philadelphia, PA

Wed, Oct 30, 2019 8:00PM

https://concerts1.livenation.com/melanie-martinez-the-k12-tour-philadelphia-pennsylvania-10-30-2019/...

Reply
Loading...