cancel
Showing results for 
Search instead for 
Did you mean: 
Start a Discussion
Loanshark
Zamboni Driver

Re: Incorrect Map on Site

Smoothie King Center, New Orleans....

 

The upper deck looks incorrect for concerts (It appears all up sections are misnumbered by 1).  Looking at the Journey / Def Leppard concert on 8/27/2018, Stubhub's map shows sections 331 and 315 as the middle of the arena.  The middle of the arena  should actually be sections 332 and 316 according to the primary map.  Section 331 should be one section closer to the stage, and section 315 should be one section closer to the back of the arena. 

Loanshark
Zamboni Driver

Re: Incorrect Map on Site

The issue occurs for some, but not all other concerts as well at this venue, while others are correct.  For example, Bon Jovi on 3/25 appears correct, whereas The Eagles on 6/20 appears incorrect (same issue as the Journey concert on 8/27).

Stubber
Stubber

Re: Incorrect Map on Site

Hello!  Thanks for reaching out!  Very sorry about that, we will pass this information along to our Maps Team to have them look into this.  Thank you for bringing this to our attention!

PaulMN
Pit Crew

Re: Event not on site? Request it here!

This show is listed as GA only but there are actually reserved Balcony & Loge seating. Can you have this updated?

 

Wednesday, 5/16/2018, 7:00 PM (event local time)
tix4u
Zamboni Driver

Re: Incorrect Map on Site

Please Update Venue for this show:

 

Rainbow Kitten Surprise

May 17, 2018

Austin, TX

 

New Venue: Stubbs

 

Old Venue: Scoot Inn

Moderator Moderator
Moderator

Re: Event not on site? Request it here!

Thanks! We've sent the details over to have them corrected!

dmk
Rookie

Re: Incorrect Map on Site

Hi 

 

I am trying to list tickets to Bill Murray in Boca Raton FL on 3/2/18.   I have tickets in section E but that does not appear on map.  I think you will find current map here:

 

https://ev8.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AMUSIC%3AFOTA18%3AWORLDS%3A&...

 

 

The event I am trying to update can be found here:   https://www.stubhub.com/event/103283106?sort=price+asc

 

Thanks!!

Moderator Moderator
Moderator

Re: Incorrect Map on Site

Thank you so much for the details. We'll send this over to our maps team immediately.

ToddN
Backup Singer

Re: An event is listed as GA only but there is reserved seating

Eric Johnson Rams head Love 3-6-18 in Baltimore. There is some reserved floor seating. Event listing thinks it is completely GA. Can you update the listing?

https://ticketing.axs.com/Quantity.aspx?t=C4770FA28D5749A82F84203&og=-1&skin=ramsheadlive

Moderator Moderator
Moderator

Re: An event is listed as GA only but there is reserved seating

Thanks @ToddN! We'll work to get this corrected ASAP.