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Are you aware of a recent seating, date/time, or venue changes with one of our events?  Do you see a discrepancy in the event details (like a rescheduled show) we have on-site versus the primary?  With such a large marketplace, we truly appreciate our fans bringing errors like this to our attention and welcome your feedback!  Please let us know in the thread below if you have identified an incorrect seating chart, time, venue, or details listed on our site.

 

To help us address and review the issue as quickly as possible, please make sure to include the full event details. Such as a link to the correct map, time, venue, or details (screenshots definitely help too!).

 

We will forward all of this information to our events and mapping team who will work to verify the discrepancies and update the site!

Stagehand

Re: Incorrect Map on Site

We purchased floor tickets in sec 8 for Elton John in Tulsa for next year. Seating chart for the floor is incorrect and actually puts us back by the sound booth. Are we SOL?
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Moderator

Re: Incorrect Map on Site

Hey @musiclover

 

If we don't have the correct map on site, then we definitely want to look into this and make sure that it is but also see how we can help you as well. I'll be sending you a private message so we can look into this together. Thanks!

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Stagehand

Re: Incorrect Map on Site

How do I get to the Private messages

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Moderator

Re: Incorrect Map on Site

That's easy! Just look in the right-hand corner for an envelope to get to your inbox. Just select the subject of the message to read and respond. Here is what it looks like! 

 

 

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Stagehand

John Prine 9.28 Ohio Thearte

Please update your map, you have a Mezzanine but it is called Mid Balcony

 

Also you have Pit A and B bacwards, thanks

 

https://www1.ticketmaster.com/john-prine-columbus-ohio-09-28-2018/event/05005393EBEFB014?f_PPL=true&...

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Pit Crew

Re: Incorrect Map on Site Third Day 6/13/2018

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Stagehand

Venue Mapping: Jason Aldean @ Wells Fargo Arena 5/12

Jason Aldean @ Wells Fargo Arena 5/12

https://www.stubhub.com/jason-aldean-tickets-jason-aldean-des-moines-wells-fargo-arena-des-moines-5-...

Section:
3:304 = 304

I don't know why this isn't mapping correctly

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Stagehand

Re: Incorrect Map on Site

The map for the following event is incorrect:

Leon Bridges at The Anthem

Washington, DC

Wednesday Oct 3, 2018
 
It should look like this:

https://www.ticketfly.com/purchase/event/1669054

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Pit Crew

Re: Incorrect Map on Site

please uupdate map:

 

"Bush with Stone Temple Pilots and The Cult
Wednesday, July 18, 2018, 6:30 p.m.
Nashville Municipal Auditorium, Nashville, TN"

 

https://www1.ticketmaster.com/stone-temple-pilots-the-cult-nashville-tennessee-07-18-2018/event/1B00...

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