StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

greatseats · ‎06-16-2022

Kennedy Center - Opera House - Washington DC

To Kill a Mockingbird June 21st through July 10th

https://www.stubhub.com/to-kill-a-mockingbird-washington-tickets-6-21-2022/event/104849750/

StubHub map shows row E as first row. Kennedy center shows row D is actually first row.

https://www.kennedy-center.org/whats-on/explore-by-genre/theater/2021-2022/to-kill-a-mockingbird/

fulfillment · ‎06-22-2022

Please update the map for the following:

Stubhub Link: https://www.stubhub.com/carin-leon-duluth-tickets-10-8-2022/event/150225738/

Primary Link: https://www.axs.com/events/435078/carin-leon-tickets

fulfillment · ‎06-22-2022

Please correct the map for below stubhub event:

Stubhub link: https://www.stubhub.com/regine-velasquez-temecula-tickets-7-23-2022/event/105277804/

Ticketmaster Link: https://www.ticketmaster.com/iconic-ft-sharon-cuneta-regine-velasquez-temecula-california-07-23-202...

fulfillment · ‎06-23-2022

When will the Floor Section be updated for Yo Gotti 7/15/2022 event?
SH Link: https://www.stubhub.com/event/150165438
TM: https://www.ticketmaster.com/event/1B005C4996402F5A

User9572 · ‎06-25-2022

The Smile at Riverside Theater, Milwaukee. November 29, has no seat map.

There are sections:

GA PIT
GA 1ST FLOOR
RESERVED BALCONY - Sections 2LT / 2LC / 2RC / 2 RT
GA 2ND FLOOR

https://www.axs.com/events/437737/the-smile-tickets

https://www.stubhub.com/the-smile-milwaukee-tickets-11-29-2022/event/150239883/

Please add seat map so buyers can see that there are sections and reserved seating. Thanks!

User7844 · ‎07-08-2022

Hello,

Please add these two events which are next week:
https://wl.seetickets.us/event/FINNEAS/491136?afflky=TheTroubadour
https://wl.seetickets.us/event/FINNEAS/491141?afflky=TheTroubadour

zetabetatau · ‎07-08-2022

The map for the following event is inccorect....

https://www.stubhub.com/wwe-smackdown-greenville-tickets-8-5-2022/event/150225467/

https://www.ticketmaster.com/friday-night-smackdown-greenville-south-carolina-08-05-2022/event/2D005...

The Ring should be infront of section 102, NOT between 102 and 103.

mikecm · ‎07-11-2022

What is the story on getting seating maps updated. For goodness sakes you have the Garth show for Houston with no map which is a joke. I want my tickets listed on stubhub but you cannot list the fllor seats without the map being updated. This is absurd.