Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[UMichFan]

University of Michigan (Michigan Stadium). Problem in general, but using Maryland game on 9-24-22 as an example.

https://www.stubhub.com/michigan-wolverines-football-ann-arbor-tickets-9-24-2022/event/105152123/

Stub Hub map incorrectly portrays Section 22 as yard 30 to 45, and section 24 as yard 27 to 39. The aisle size for section 24 is incorrect as compared to section 22. Section 22 is more popular (according to stub hub) because the picture implies it is closer to the 50-yard line. Ticket sellers in section 24 are being unfairly disadvantaged.  

Map from University of Michigan (below) portrays the section sizes and aisle sizes are being equal and section 22 and 24 are both equidistant from the 50-yard line as is true in the stadium.

https://mgoblue.com/sports/2017/6/16/tickets-football.aspx

[bearcub_27]

https://www.stubhub.com/wisconsin-badgers-women-s-volleyball-madison-tickets-9-23-2022/event/1502930...

Listing showing reserved tickets. Upper deck should be General Admission. 

[Vina]

Hi Team,

Kindly please add a map for below event:

Event Name -The Wallflowers
Event Date -Oct 18, 2022
Event Time -7:30 PM
Venue -CMA Theater at Country Music Hall Of Fame|Nashville, TN
Event Link -https://www.countrymusichalloffame.org/calendar/the-wallflowers-live-10182022

Thanks!

[bennyLT96]

Hi Team,

Seeking your assistance to add a map for the event below:

Event Name: Zac Brown Band: Out In The Middle Tour

Venue: Chase Field, Phoenix, AZ

Event Date & Time: November 19 2022 - 6:00 PM

Stubhub Link: https://www.stubhub.com/zac-brown-band-phoenix-tickets-11-19-2022/event/105173691/?sortBy=ROW

Primary Link: https://www.livenation.com/event/G5v0Z97LtOdYW/zac-brown-band-out-in-the-middle-tour

Thanks!

[Vina]

Hi Team,

Kindly please update map for below event, primary map does not have the Orchestra Pit. Map originally consists of Orchestra and Balcony sections only. Please refer to pimary link below:

Event Name -Russell Peters
Event Date -Nov 05, 2022
Event Time -8:00 PM
Venue -Paramount Theatre Oakland|Oakland, CA
Event Link -https://www.ticketmaster.com/event/1C005C9A112AA17E?wt.mc_id=EML_TMNT533881_586316_0[PC_eventImage&et_cid=TM...
Thanks!

[bennyLT96]

Hi Team,

Seeking your assistance to add a map on SH for the event below:

Event Name: The Wallflowers

Venue: CMA Theater

Event Date & Time: 10/18/2022 - 7:30 PM

Stubhub Link: https://www.stubhub.com/wallflowers-nashville-tickets-10-18-2022/event/150330684/

Primary Link: https://www.countrymusichalloffame.org/calendar/the-wallflowers-live-10182022

Thank you!

[Mauflores]

Hi Team,

Seeking your assistance for a follow-up to add map for this event:

Event Name: Engelbert Humperdinck

Venue: Sycuan Casino

Event Date & Time: Oct 09, 2022, 6:00 PM

Stubhub Link: https://www.stubhub.com/engelbert-humperdinck-el-cajon-tickets-10-9-2022/event/150246325/?clickref=1...

Primary Link: https://sycuancasino.yapsody.com/event/book/726059/31432839

[beaup]

Event - AEW - All Elite Wrestling - 2 Day Pass (11/18 - 11/19)

https://www.stubhub.com/aew-dynamite-newark-tickets-11-18-2022/event/150471938

The floor seating for some reason is not available, however it is for the other programs (not part of the two night package) and those are the correct seating maps.

Ex: AEW Rampage Tickets - StubHub

Ex 2 : AEW Full Gear Tickets - StubHub

[Mauflores]

Hi Team,

Seeking your assistance to remove section 100, 101, 102 and 103 on stubhub map.

Event Name: Lamb Of God

Venue: Pavilion at Toyota Music Factory

Event Date & Time: Oct 20, 2022, 6:00 PM

Stubhub Link: https://www.stubhub.com/lamb-of-god-irving-tickets-10-20-2022/event/150227666/?clickref=1100lwaK24MF...

Primary Link: https://concerts.livenation.com/event/0C005CC2C7593165?wt.mc_id=EML_TMNT533881_594423_0[PC_eventImag... 

[Quiennie]

Hi Team,

Please update map on Stubhub for this event: 

Clutch
Sat 01 Oct 2022 19:30
Diamond Ballroom, Oklahoma City, OK

Stubhub Link: https://www.stubhub.com/clutch-oklahoma-city-tickets-10-1-2022/event/150243888/?

Primary Link: https://www.etix.com/ticket/p/2578219/clutch-oklahoma-city-diamond-ballroom?cobrand=diamond&partner_...


Thanks,

Quiennie