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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

katzbautista08
Zamboni Driver

Re: Map Errors on Site

REQUESTING FOR SH MAPPING

 

Event Name: Monster Jam Parking  07:00 PM
Event Date: 01/26/2024
Issue to Resolve: Please add missing section (555 GARAGE)
Primary Map Link: https://www.parkwhiz.com/golden-1-center-parking/monster-jam-1359063/
Screenshot of SH error: 

katzbautista08_0-1702514191405.png

Thanks!

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly add section Plaza 555 Garage on stubhub map for this event:

 

Monster Jam Parking

Sat, Jan 27, 2024, 7:01 PM

Golden 1 Center Parking, Sacramento, CA

 

 

stubhub link: https://www.stubhub.com/parking-passes-only-monster-jam-sacramento-tickets-1-27-2024/event/152288619...

 

primary link: https://www.parkwhiz.com/golden-1-center-parking/monster-jam-1359061/

 

 

Thanks,

 

Quiennie

 

Reply
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katzbautista08
Zamboni Driver

Re: Map Errors on Site

REQUESTING FOR SH MAPPING

 

Event Name: Cirque Du Soleil Crystal Parking 
Event Date: 1/6/24
Issue to Resolve: Please update map and be clickable (LITTLE CAESARS ARENA GARAGE)
Primary Map Link: https://www.parkwhiz.com/little-caesars-arena-parking/cirque-du-soleil-crystal-1334332/
Screenshot of SH error: 

katzbautista08_0-1702526856785.png

Thanks!

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Event is General Admission. Please add stubhub map for this event:

 

Arlo Parks 
Mar 22, 2024, 6:00 PM
9:30 Club|Washington DC
 
 
 
Thanks,
 
Quiennie
 
 
Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to add General Parking section in the map for the parking event below:

Cody Johnson Parking

Amerant Bank Arena Parking|Sunrise, FL

Fri, Feb 16, 2024, 7:31 PM

 

https://seatgeek.com/cody-johnson-tickets/parking/2024-02-16-7-30-pm/6174070?irclickid=SYaWQ1UskxyPR...

https://www.stubhub.com/parking-passes-only-justin-moore-sunrise-tickets-2-16-2024/event/152359419/?...


Thank you!

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

TobyMac Parking

Golden 1 Center Parking Sacramento, CA

Thu, Feb 08, 2024, 7:01 PM

 

Kindly add 555 Garage on the parking map.

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-tobymac-sacramento-tickets-2-8-2024/event/152302102/?qua...


Link to the event from the primary ticket provider:

https://www.parkwhiz.com/golden-1-center-parking/tobymac-hits-deep-tour-1360076/

 

Thanks!

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting for map to be interactive for the parking event below:

Cirque Du Soleil Crystal Parking

Little Caesars Arena Parking|Detroit, MI

Sat, Jan 06, 2024, 7:01 PM

 

https://www.stubhub.com/parking-passes-only-cirque-du-soleil-crystal-detroit-tickets-1-6-2024/event/...

Thank you!

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to add 555 GARAGE section in the map for the event below:

Monster Jam Parking

Golden 1 Center Parking|Sacramento, CA

Sat, Jan 27, 2024, 7:01 PM

 

https://www.stubhub.com/parking-passes-only-monster-jam-sacramento-tickets-1-27-2024/event/152288619...

 
Reply
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ahawk813
Backup Singer

Re: Map Errors on Site

- Event Name: Most Valuable Promotions: Jake Paul

- Event Date: December 15, 2023

- Link to the event on our site:
https://www.stubhub.com/jake-paul-orlando-tickets-12-15-2023/event/152575448/?quantity=2&sections=&t...

- A link to a correct map (if you have one)
https://www.ticketmaster.com/most-valuable-promotions-jake-paul-vs-orlando-florida-12-15-2023/event/...
Reply
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katzbautista08
Zamboni Driver

Re: Map Errors on Site

REQUESTING FOR SH MAPPING

 

Event Name: Jon Batiste: UNEASY Tour 
Event Date: 2/27/2024
Issue to Resolve: Please add correct map for this event and please base it on the primary.
Primary Map Link: https://concerts.livenation.com/jon-batiste-uneasy-tour-indianapolis-indiana-02-27-2024/event/05005F...
Screenshot of SH error: 

katzbautista08_0-1702611554564.png

Thanks!

 

Reply
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