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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

matti58
Goalie

Please correct the seat map for Jerry Seinfeld, Winspear Opera House, March 11, 2023, 7pm

Hello. The seating chart for the 7pm show isn't updated. However, the 9:30pm show has the correct seating chart (see link below). Could you please update? Thanks.

https://www.stubhub.com/jerry-seinfeld-dallas-tickets-3-11-2023/event/151217091/

Reply
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matti58
Goalie

Please correct seat map for Joe Gatto, April 1, 2023 in Raleigh, NC

Hello.  Could you please correct the seat map for this event?  Specifically, could you ensure the Pit sections are added?

 

Thanks.

https://www.stubhub.com/joe-gatto-raleigh-tickets-4-1-2023/event/151245900/?quantity=2

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Mauflores
Stagehand

Map is incorrect

Hi Team,

Seeking your assistance 2nd request to update floor map for this event and add GENERAL ADMISSION and sections 1,2 and 3.
 

Event Name: Five Finger Death Punch with Brantley Gilbert

Venue: Van Andel Arena

Event Date & Time: https://skybox.vividseats.com/inventory?groupBy=event&sortedBy=event_date&sortDir=asc&limit=100&page...

Stubhub Link: https://www.stubhub.com/five-finger-death-punch-grand-rapids-tickets-11-9-2022/event/150357611/?clic...

Primary Link: https://www.ticketmaster.com/event/08005D0BDB563BC1?wt.mc_id=EML_TMNT533880_75566_0[PC_eventImage&et... fice.JPG

Reply
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Mauflores
Stagehand

Map is missing

Hi Team,

Seeking your assistance to add the map for this event.

Event Name: Ani DiFranco

Venue: State Theatre Ithaca

Event Date & Time: Nov 08, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/ani-difranco-ithaca-tickets-11-8-2022/event/150446763/?clickref=1011lwiah8Ay...

Primary Link: https://concerts.livenation.com/event/3A005CF9FEED7CF3?wt.mc_id=EML_TMNT518680_675573_0[PC_eventImag... ani.JPG

Reply
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Mauflores
Stagehand

Map is incorrect

Hi Team,

Seeking your assistance for a 3rd follow up to update the map of the GENERAL ADMISSION FLOOR.

Event Name: Trinity of Terror Tour - Motionless In White, Black Veil Brides, and Ice Nine Kills

Venue: Bayou Music Center

Event Date & Time:  Nov 08, 2022, 6:20 PM

Stubhub Link: https://www.stubhub.com/trinity-of-terror-houston-tickets-11-8-2022/event/150333589/?clickref=1011lw...

Primary Link: https://concerts.livenation.com/event/3A005CF9FEED7CF3?wt.mc_id=EML_TMNT518680_675573_0[PC_eventImag...
trinity.JPG

Reply
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Mauflores
Stagehand

Map is incorrect

Hi Team,

Seeking your assistance to update the map for this event, please update section 300 GA..

Event Name: Gryffin

Venue: Pavilion at Toyota Music Factory

Event Date & Time:  Nov 18, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/gryffin-irving-tickets-11-18-2022/event/105286479/?clickref=1011lwiah8Ay&utm...

Primary Link: https://concerts.livenation.com/event/0C005CADEB7A72BC?wt.mc_id=EML_TMNT549495_469892_0[PC_eventImag...griff.JPG

Reply
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ltcnica08
Zamboni Driver

Jack Kays 11/15/22

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Jack Kays 
Venue: The Foundry Philadelphia|Philadelphia, PA
Event Date & Time: Tue, Nov 15, 2022, 8:00 PM
Stubhub Link: https://www.stubhub.com/jack-kays-philadelphia-tickets-11-15-2022/event/105287168/
Primary Link: https://concerts.livenation.com/jack-kays-the-man-with-a-philadelphia-pennsylvania-11-15-2022/event/...

Reply
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Rachelle22
Zamboni Driver

Bryan Adams 11/09/22

Hi Team,
Seeking your assistance to update Floor Map  for below event:
Event Name: Bryan Adams
Venue:  Scotiabank Saddledome, Calgary, AB
Event Date & Time: Nov 09, 2022, 8:00 PM
Stubhub Link: https://www.stubhub.com/bryan-adams-calgary-tickets-11-9-2022/event/105288276/
Primary Link: https://www.ticketmaster.com/event/11005CB191CA38D3


https://stubhub.community/t5/Events-and-Venues/bd-p/eventsvenues

Reply
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zhariiel
Zamboni Driver

incorrect map


Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: New Orleans Pelicans Parking
Venue: Smoothie King Center Parking|New Orleans, LA
Event Date & Time: 11/12/22  7:30 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-new-orleans-pelicans-new-orleans-tickets-11-12-2022/even...
Primary Link: https://www.ticketmaster.com/event/Z7r9jZ1Ad4waP

 

Thank you !

Reply
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ltcnica08
Zamboni Driver

Cirque Dreams Holidaze 12/14/22 @ 730pm

Hi Team,

Seeking your assistance to update all details in stubhub for below event, no map and listings are showing. 

Event Name: Cirque Dreams Holidaze
Venue: State Farm Center|Champaign, IL
Event Date & Time: Wed, Dec 14, 2022, 7:30 PM
Stubhub Link: https://www.stubhub.com/Secure/Pipeline/Sell/TicketDetails?ID=ffd06731-92ce-4814-8a14-3f6dcb5ba739
Primary Link: https://fightingillini.evenue.net/cgi-bin/ncommerce3/SEGetEventList?groupCode=CDH&linkID=illinois&sh...

 

Reply
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