cancel
Showing results for 
Search instead for 
Did you mean: 

Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary?  Let us know about it by commenting below!

To help us address and review the issue as quickly as possible, please make sure to include all of the following details: 

  • Event name
  • Link to the event on StubHub.com
  • Link to the event from the primary ticket provider (other secondary marketplaces will not be accepted)
  • What is wrong (date/time, venue, rescheduled/postponed, etc.)
  • What is correct (what the primary has)

We will forward all of this information to our events team who will work to verify the discrepancies and update the site!

*These changes can sometimes take up to 48 hours to complete.  

This thread is only for events with incorrect info.

 

Please use the Event Request Form for events not on-site and the Map Errors on Site form for events with an incorrect map rather than posting your event details on this thread directly. If an event has incorrect event information, you can definitely post that on this board. A moderator will be sure to review the post, escalate it, and then remove it after the request has been submitted. 

SamM7
Zamboni Driver

Re: NEW Incorrect Event Info

Hi Team,

Seeking your assistance to add event map for below event:

Jason Mraz
The Rooftop at Pier 17 New York, NY
Aug 05, 2022, 7:00 PM


Stubhub Link: https://www.stubhub.com/jason-mraz-new-york-tickets-8-5-2022/event/105244020/?clickref=1100lvWuNuXN&...

 

Primary Link: https://www.ticketmaster.com/event/1D005C6FB886284C?wt.mc_id=EML_TMNT502658_654409_0[PC_eventImage&e...

Reply
Loading...
SamM7
Zamboni Driver

Re: NEW Incorrect Event Info

Hi Team,

 

Seeking your assistance to add event map and link it to Skybox for below event:

Brett Young (21+ Event)
Tulalip Amphitheatre Marysville, WA
Aug 05, 2022, 7:00 PM


Stubhub Link: https://www.stubhub.com/event/150177608?clickref=1100lvWuNuXN&utm_medium=publisher_program&utm_sub_m...

 

Primary Link:
https://www.ticketmaster.com/brett-young-tulalip-washington-08-05-2022/event/0F005CA5C1792CD3

Reply
Loading...
SamM7
Zamboni Driver

Re: NEW Incorrect Event Info

Hi Team,

 

Seeking your assistance to add PIT section to map for below event:

Thomas Rhett
FivePoint Amphitheatre Irvine, CA
Aug 06, 2022, 7:30 PM


Stubhub Link: https://www.stubhub.com/thomas-rhett-irvine-tickets-8-6-2022/event/150239197/?clickref=1100lvWuNuXN&...

 

Primary Link:
https://concerts.livenation.com/event/09005CA9BF2454A2?wt.mc_id=EML_TMNT502658_558517_0[PC_eventImag...

Reply
Loading...
SamM7
Zamboni Driver

Re: NEW Incorrect Event Info

Hi Team,

 

Seeking your assistance to add event map for below event:

 

Hoodie Allen
Fine Line Music Cafe Minneapolis, MN
Aug 07, 2022, 8:00 PM


Stubhub Link: https://www.stubhub.com/hoodie-allen-minneapolis-tickets-8-7-2022/event/150227888/?clickref=1100lvWu...

 

Primary Link:
https://www.axs.com/events/435123/hoodie-allen-tickets?q=Hoodie+Allen

Reply
Loading...
SamM7
Zamboni Driver

Re: NEW Incorrect Event Info

Hi Team,

Seeking your assistance to add PIT section to map for below event:

 

Suicide Boys
American Family Insurance Amphitheater Milwaukee, WI
Aug 07, 2022, 6:30 PM


Stubhub Link: https://www.stubhub.com/uicideboy-milwaukee-tickets-8-7-2022/event/150231703/?clickref=1100lvWuUfZr&...

 

Primary Link:
https://www.ticketmaster.com/event/07005CC3BCBF6A68?wt.mc_id=EML_TMNT518680_234613_0[PC_eventImage&e...


Request sent via SH Community (Trial process)

Reply
Loading...
blgiamba
Team Mascot

Re: NEW Incorrect Event Info

Location - Rosemont Theater
Event - Cody Jinks
Date - July 22nd , 2022
Incorrect information- Site is showing this as General Admission , this is not correct it is assigned seating and show time shows starting at 8:00 it is 7:00
Reply
Loading...
Narelle
Rookie

Re: NEW Incorrect Event Info

$uicideboy$ presents Grey Day Tour 2022 with Ski Mask The Slump God & More | UNLVtickets.com

 

No category to sell EARLY ENTRY GA general Admission, or GA General Admission

Reply
Loading...
Ohana
Zamboni Driver

Re: NEW Incorrect Event Info

Good Morning,

 

Ron White at Desert Diamond Casino in Tucson AZ originally scheduled for 6/19/2020 has been rescheduled to 9/17/2022

 

Please update the StubHub event : https://www.stubhub.com/ron-white-tickets-ron-white-sahuarita-desert-diamond-casino-sahuarita-6-19-2...

 

Event Link : https://www.etix.com/ticket/p/4296362/ron-white-sahuarita-diamond-center-desert-diamond-casino-sahua...


Thank You!

Reply
Loading...
ticketmvp
Headliner

Re: NEW Incorrect Event Info

OneRepublic on 7/24 has duplicate events on StubHub. The correct event has a start time of 7 pm.  The incorrect event has a start time for some reason of 7:01 pm.  That event needs removed from the site.

Reply
Loading...
ticketmvp
Headliner

Re: NEW Incorrect Event Info

Please stop with ALL the duplicate event listings. It is counterproductive and confusing to potential buyers and unfair to sellers. The Doobie Brothers on 7/25 has two listings: The Doobie Brothers - 50th Anniversary Tour and The Doobie Brothers & Michael McDonald (Rescheduled from Jun 19 2020). Let's get the two events merged into one event so that buyers are not deciding between two separate events to buy from.

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here