cancel
Showing results for 
Search instead for 
Did you mean: 

Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary?  Let us know about it by commenting below!

To help us address and review the issue as quickly as possible, please make sure to include all of the following details: 

  • Event name
  • Link to the event on StubHub.com
  • Link to the event from the primary ticket provider (other secondary marketplaces will not be accepted)
  • What is wrong (date/time, venue, rescheduled/postponed, etc.)
  • What is correct (what the primary has)

We will forward all of this information to our events team who will work to verify the discrepancies and update the site!

*These changes can sometimes take up to 48 hours to complete.  

This thread is only for events with incorrect info.

 

Please use the Event Request Form for events not on-site and the Map Errors on Site form for events with an incorrect map rather than posting your event details on this thread directly. If an event has incorrect event information, you can definitely post that on this board. A moderator will be sure to review the post, escalate it, and then remove it after the request has been submitted. 

AlmostFamous
Zamboni Driver

Re: NEW Incorrect Event Info

Missing event:

 

Event: Mark Tuan

Date: Sunday, Oct 23 2022, 7pm

Venue: Phoenix Concert Theatre

City: Toronto, ON

Ticket link: https://www.ticketweb.ca/event/mark-tuan-the-phoenix-concert-theatre-tickets/12288815

Reply
Loading...
ticketmvp
Headliner

OneRepublic on 7/28 has duplicate events

Another duplicate event with two different start times. OneRepublic on July 28 has a start time of 7:00 pm.  This is the correct StubHub event with start time of 7:00 pm. The incorrect event with a start time of 7:01 pm needs to be removed from the event list.

Reply
Loading...
jbarch
Backup Singer

Re: NEW Incorrect Event Info

Pickathon music festival af Pendarvis Farm in Happy Valley, Oregon.

StubHub is describing these as 4-day tickets. In fact the base tickets are 3-days, but a Thursday 8/4/22 entry can be purchased as an add-on. The base ticket is for 8/5 to 8/7/22.

https://pickathon.com/tickets/

https://www.stubhub.com/pickathon-music-festival-tickets/grouping/50004977/
Reply
Loading...
ticketmvp
Headliner

7/29 Slightly Stoopid duplicate listings

Slightly Stoopid on 7/29 is duplicated on StubHub. The event time is 5 pm.  The correct listing is this one at 5 pm. The incorrect duplicate listing is at 7 pm

Reply
Loading...
ticketmvp
Headliner

Re: NEW Incorrect Event Info

The July 29 event at Indianapolis Motor Speedway is incorrectly named the Pennzoil 150 at the Brickyard.  This day is only the Pennzoil 150 at the Brickyard practice as the Pennzoil 150 is on Saturday, July 30.

Reply
Loading...
jordanvan
Team Mascot

Re: NEW Incorrect Event Info

I love this mod. He is lovely
Reply
Loading...
ticketmvp
Headliner

Re: NEW Incorrect Event Info

Many events at Ruoff Music Center are incorrectly being mapped as sections such as Ax, Bx, Cx, etc. Those sections have been incorrectly labeled and the 'x' needs to be removed from the names of the section as it's an obvious error and oversight.

Reply
Loading...
zbark
Stagehand

Re: NEW Incorrect Event Info

Backstreet Boys at Jiffy Lube (rescheduled)

https://www.stubhub.com/backstreet-boys-bristow-tickets-9-5-2022/event/150317534/

 

https://concerts.livenation.com/backstreet-boys-dna-world-tour-bristow-virginia-09-05-2022/event/150...

 

Stubhub does not have the map shown or am I able to list any tickets in sections. (It was a previously listed accurate map prior to the event being postponed and rescheduled)

Reply
Loading...
bkoelsch
New User

Re: NEW Incorrect Event Info

Washington Spirit match on September 10, 2022 at Audi field kicks off at 1pm, not 5pm.

Reply
Loading...
canada2010
Zamboni Driver

Re: NEW Incorrect Event Info

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here