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Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary?  Let us know about it by commenting below!

To help us address and review the issue as quickly as possible, please make sure to include all of the following details: 

  • Event name
  • Link to the event on StubHub.com
  • Link to the event from the primary ticket provider (other secondary marketplaces will not be accepted)
  • What is wrong (date/time, venue, rescheduled/postponed, etc.)
  • What is correct (what the primary has)

We will forward all of this information to our events team who will work to verify the discrepancies and update the site!

*These changes can sometimes take up to 48 hours to complete.  

This thread is only for events with incorrect info.

 

Please use the Event Request Form for events not on-site and the Map Errors on Site form for events with an incorrect map rather than posting your event details on this thread directly. If an event has incorrect event information, you can definitely post that on this board. A moderator will be sure to review the post, escalate it, and then remove it after the request has been submitted. 

ticketmvp
Headliner

Re: Ford Amphitheatre at Coney Island Boardwalk should be renamed to Amphitheater At Coney Island Boardwalk

A month and it still hasn't been changed. Ford no longer sponsors the naming rights to the venue and it has the new name as I've shown.

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the1975tix
Pit Crew

Re: NEW Incorrect Event Info

https://www.stubhub.com/E-150051981

This Lizzy McAlpine Show on 7-20 is at the Rickshaw Stop in San Francisco but the stubhub event says it's in Vancouver

https://www.seetickets.us/event/LIZZY-MCALPINE-Five-Seconds-Flat-the-tour/474988

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JCFairgrounds
Team Mascot

Re: NEW Incorrect Event Info

Jeff Foxworthy & Larry the Cable Guy 

 

Jeff Foxworthy Tickets - StubHub

 

This event is not taking place at the Jackson County Fairgrounds in Pascagoula MS.  

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Jessicaisaak
Waterboy

Re: NEW Incorrect Event Info

Jerry Seinfeld, Sat, September 17th at 6pm
https://www.stubhub.com/jerry-seinfeld-riverside-tickets-9-17-2022/event/150231691/

On Stubhub it has it listed.as a general admission event, however, Ticketmaster has the event as assigned seating.

https://concerts.livenation.com/jerry-seinfeld-riverside-california-09-17-2022/event/0B005CB73E5F632...

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AlmostFamous
Zamboni Driver

Re: NEW Incorrect Event Info

Hi, 

 

Please fix city for below listing to Toronto, ON:

 

Stubhub Listing: https://www.stubhub.ca/petey-edmonton-tickets-11-3-2022/event/150257286/

Artist: Petey

Date: Thurs Nov 3, 2022; doors 7pm

Ticketweb link: https://www.ticketweb.ca/event/petey-the-velvet-underground-tickets/12233825?pl=embrace

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User7844
Zamboni Driver

Re: NEW Incorrect Event Info

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scaramouche
Backup Singer

Re: NEW Incorrect Event Info

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AlmostFamous
Zamboni Driver

Re: NEW Incorrect Event Info

 

 

 

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SamM7
Zamboni Driver

Re: NEW Incorrect Event Info

Hi Team,

Seeking your assistance to add map for below event:

Banda Ms
Anselmo Valencia Amphitheater Tucson, AZ
Sep 30, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/event/150190061?clickref=1100lvWuHSYH&utm_medium=publisher_program&utm_sub_m...

Primary Link: https://www.etix.com/ticket/p/2506797/banda-ms-tucson-ava-amphitheater-at-casino-del-sol

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SamM7
Zamboni Driver

Re: NEW Incorrect Event Info

Hi Team,

Seeking your assistance to add level 100 on map for below event:

Burna Boy
Pavilion at Toyota Music Factory Irving, TX
Jul 27, 2022, 7:30 PM

 

Stubhub Link: https://www.stubhub.com/burna-boy-irving-tickets-7-27-2022/event/105284589/?clickref=1100lvWuHSYH&ut...

 

Primary Link: https://concerts.livenation.com/event/0C005CAD0AC99332?wt.mc_id=EML_TMNT502659_635791_0[PC_eventImag...

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here