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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

ticketmvp
Olympian

Re: NEW Map Errors on Site

Please unpin this as this is no longer working as hasn't since the merger. If you have created or are going to create a new way to report map errors, then update this page.

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phish19
Backup Singer

Re: NEW Map Errors on Site

Please add Field General Admission for the following events:

 

https://www.stubhub.com/phish-commerce-city-tickets-9-2-2022/event/105203358/

 

https://www.stubhub.com/phish-commerce-city-tickets-9-4-2022/event/105201928/

 

There is currently no way to distinguish between GA Stands and GA Field when listing. Please correct this ASAP! Thanks

 

You can look at the Saturday night of these shows to see it done correctly:

https://www.stubhub.com/phish-commerce-city-tickets-9-3-2022/event/105204399/

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SamM7
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

 

Seeking your assistance to add seat map for below event

 

Bazzi
House of Blues Houston Houston, TX
Tue, Oct 18, 2022, 7:00 PM
Primary Link: https://concerts.livenation.com/event/3A005CFDA07A3432

Stubhub Link: https://www.stubhub.com/bazzi-houston-tickets-10-18-2022/event/150330775

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SamM7
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

 

Seeking your assistance to add seat map for below event

 

The Wallflowers
Fox Theatre Tucson Tucson, AZ
Tue, Oct 11, 2022, 8:00 PM

Primary Link: https://foxtucson.com/event/the-wallflowers/tickets/

Stubhub Link: https://www.stubhub.com/wallflowers-tucson-tickets-10-11-2022/event/150321358

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ronstickets
Zamboni Driver

Re: NEW Map Errors on Site

Hi, I have called about this issue several times and still nothing has been done and it's been over a month and the show is coming up on 8/13/22. I have tickets in the Pit for The Fab Four at Pacific Amphitheater, which are not being mapped. Please resolve this issue asap. 

 

https://www.stubhub.com/the-fab-four-costa-mesa-tickets-8-13-2022/event/105280159/

 

https://www.ticketmaster.com/the-fab-four-55th-anniversary-of-costa-mesa-california-08-13-2022/event...

 

Thank you.

 

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Lotusjoyce
Zamboni Driver

Re: NEW Map Errors on Site

No map on site

 

The Wiggles
FirstOntario Concert Hall | Hamilton, ON
Sat, Oct 15, 2022, 12:30 PM

 

Event Map reference: 

https://www.ticketmaster.ca/the-wiggles-big-show-tour-hamilton-ontario-10-15-2022/event/10005CEB25DC...?

 

Stubhub link:

https://www.stubhub.com/the-wiggles-tour-hamilton-tickets-10-15-2022/event/150314881/

 

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Lotusjoyce
Zamboni Driver

Re: NEW Map Errors on Site

No map on site

 

Clutch
Marathon Music Works | Nashville, TN
Sat, Sep 24, 2022, 7:00 PM

 

Primary Link:

https://www.ticketweb.com/event/clutch-w-quicksand-helmet-marathon-music-works-tickets/12182365?pl=m...

 

Stubhub Link:

https://www.stubhub.com/quicksand-nashville-tickets-9-24-2022/event/150243198/

 

Thanks

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Lotusjoyce
Zamboni Driver

Re: NEW Map Errors on Site

NO MAP ON SITE

 

Lucy Dacus
Moore Theatre | Seattle, WA
Wed, Nov 09, 2022, 8:00 PM

 

Stubhub Link: https://www.stubhub.com/lucy-dacus-seattle-tickets-11-9-2022/event/150311069/

 

Primary Link: https://www.ticketmaster.com/event/0F005CEDA1D51F27

 

Thanks 

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Lotusjoyce
Zamboni Driver

Re: NEW Map Errors on Site

No map on site

 

Ken Jeong (18+ Event)
Suquamish Clearwater Casino | Suquamish, WA
Sat, Nov 05, 2022, 8:00 PM

 

Stubhub link:

https://www.stubhub.com/ken-jeong-suquamish-tickets-11-5-2022/event/150312941/

 

Primary link:

https://www.ticketmaster.com/event/0F005CDD96ED1649

 

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JONA
Rookie

Re: NEW Map Errors on Site

Hi Team,

 

Please update StubHub map for Gimme Gimme Disco 8/13/22 8:3 PM Show to match the map on the primary market. Kindly see link below for reference:

 

https://concerts.livenation.com/event/06005CC3AB48ACCC?wt.mc_id=EML_TMNT502658_1393317_0[PC_eventIma...

 

Thanks, 

Jona

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here