Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Vina]

Hi Team,

Seeking your assistance to update map and add Section "General Admission Floor" on StubHub map for below event: 

Event Name:Carrie Underwood
Venue: Vivint Smart Home Arena|Salt Lake City, UT
Event Date & Time: Thu, Nov 17, 2022, 7:30 PM

Stubhub Link: https://www.stubhub.com/carrie-underwood-salt-lake-city-tickets-11-17-2022/event/105285327/
Primary Link: https://www.ticketmaster.com/event/1E005CA9AD152175?locale=en-US&camefrom=AEGAXS1_WMAIN

Thank you!

[lotus_gaymarie]

Corb Lund 11/06/22  - No map onsite

Stubhub link: 

https://www.stubhub.com/corb-lund-virginia-beach-tickets-11-6-2022/event/150337189/

Primary event link:

https://www.ticketmaster.com/event/01005CFB011ACE31

[lotus_gaymarie]

Jason Bonham 12/07/22

Wrong map: Missing floor sections 100-107

Stubhub link:

https://www.stubhub.com/led-zeppelin-experience-atlanta-tickets-12-7-2022/event/150309528/?sections=...

Please refer to this event link:

https://concerts.livenation.com/event/0E005CE6C9632FD4

Thanks

[lotus_gaymarie]

Hatebreed 10/27/22  No map onsite

Stuhub link: 

https://www.stubhub.com/hatebreed-virginia-beach-tickets-10-27-2022/event/150333598/

Please refer to this event link:

https://www.ticketmaster.com/event/01005CFB95B455ED

Thanks

[angeldulce18]

Hi Team,

Please update unavailable event map on Stubhub.

Stubhub Link
Malaa Tickets - StubHub

Primary Link

MALAA - Don Malaa Album Tour Tickets Oct 07, 2022 Toronto, ON | Ticketmaster

[lotus_gaymarie]

Rob Zombie and Mudvayne 08/10/22

Kindly replace section 102 into PIT General Admission

Please refer to this event link:

https://concerts.livenation.com/event/1E005C70D1DD428C

Stubhub link:

https://www.stubhub.com/rob-zombie-west-valley-city-tickets-8-10-2022/event/105228539/

Thanks

[lotus_gaymarie]

Charlie Wilson 08/11/22  No map onsite

Stubhub link:

https://www.stubhub.com/event/150198493

Primary evevnt link:

https://www.ticketmaster.com/event/02005CB399B04F5C

[lotus_gaymarie]

Daryl Hall  08/11/22  No map onsite

Stubhub link:

https://www.stubhub.com/event/150191936

Primary event link:

https://www.ticketmaster.com/event/2D005CAD29B0AE16

Thanks

[lotus_gaymarie]

Dance Gavin Dance  08/12/22  No map onsite

Stubhub link:

https://www.stubhub.com/dance-gavin-dance-philadelphia-tickets-8-12-2022/event/150261689/?clickref=1...

Primary event link:

https://concerts.livenation.com/event/02005CD6C7FC904C

Thanks

[lotus_gaymarie]

She Wants Revenge  08/12/22  No map onsite

Stubhub link:

https://www.stubhub.com/she-wants-revenge-fresno-tickets-8-12-2022/event/150232869/?quantity=1

Primary event link:

https://www.ticketweb.com/event/she-wants-revenge-darcy-fearing-strummers-tickets/12193485

Thanks