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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Kindly make StubHub map clickable for this event Felipe Esparza  08/13/23   and see  link below for reference:

 

Primary Link:

https://www.ticketweb.com/event/felipe-esparza-san-jose-improv-tickets/13078755?pl=sanjoseimprov&REF...

 

 

StubHub link:  https://www.stubhub.com/felipe-esparza-san-jose-tickets-8-13-2023/event/151606092/

 

 

 

Thanks,

Jona 

 

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Kindly make StubHub map clickable for these  events:

Felipe Esparza  08/11/2023 7:30 PM Show 

Felipe Esparza  08/11/2023  9:45 PM Show    

 

 

Stubhub link for  7:30 PM : https://www.stubhub.com/felipe-esparza-san-jose-tickets-8-11-2023/event/151606360/

 

 

 

Kindly make StubHub map clickable for these  events:

Felipe Esparza  08/11/2023 7:30 PM Show 

Felipe Esparza  08/11/2023  9:45 PM Show    

 

 

Stubhub link for  9:45 PM : https://www.stubhub.com/felipe-esparza-san-jose-tickets-8-11-2023/event/151606605/

 

 

Thanks,

Jona

 

 

 

 

 

Reply
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Rachelle22
Zamboni Driver

Old Dominion 2/11/2023

Hi Team,
Seeking your assistance to add Section Pit and Main Floor for below event:
Event Name: Old Dominion
Venue: Alliant Energy PowerHouse|Cedar Rapids, IA
Event Date & Time:  Feb 11, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/old-dominion-cedar-rapids-tickets-2-11-2023/event/150559905/?
Primary Link: https://www.ticketmaster.com/event/06005D4A96E91A63?

Reply
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Rachelle22
Zamboni Driver

Thievery Corporation 12/03/22

Hi Team,
Seeking your assistance to UPDATE event map for below event by replacing 100 level sections to FLOOR GENERAL ADMISSION:
Event Name: Thievery Corporation
Venue: College Street Music Hall|New Haven, CT
Event Date & Time: Dec 03, 2022, 8:00 PM
Stubhub Link: https://www.stubhub.com/thievery-corporation-new-haven-tickets-12-3-2022/event/150539337/?
Primary Link:https://www.eventbrite.com/e/thievery-corporation-tickets-427333073727

Reply
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bassone4000
New User

Wrong Seating Map for Giant Center

I put 2 tickets for sale for TSO on 12/21/2022 at the Giant Center, Hershey PA.  The map that shows where the tickets are is incorrect.   Here is a link to the event info:

 

https://www.stubhub.com/trans-siberian-orchestra-hershey-tickets-12-21-2022/event/150399950/

 

The actual configuration is not what is showing on the map (my tickets are in Section B on the floor).  The map should be the standard configuration for concerts (standard blocks of floor seats, A, B and C identical across the front with the other 3 right behind them as A2, B2 and C2).  Please correct this as my tickets are better than section A or C in the current map but that map shows A and C as in the middle of the stage.

Reply
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Rachelle22
Zamboni Driver

Noel Miller 04/22/23

Hi Team,
Seeking your assistance to add the following Sections for below event:
Missing Section: Right Gold, Center Gold, Left Gold, Tier 2c, Tier 2a, and Tier 2b
Event Name: Noel Miller

Venue: House of Blues Las Vegas|Las Vegas, NV
Event Date & Time: Apr 22, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/noel-miller-las-vegas-tickets-4-22-2023/event/150491436/
Primary Link: https://concerts.livenation.com/noel-miller-everything-is-fked-las-vegas-nevada-04-22-2023/event/170...

Reply
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TeamStubHub
Moderator

Re: Noel Miller 04/22/23

Hi there! Thank you for providing those details. I have escalated this to our events team for further review to verify if we are able to get this event added! Please reach out if you have any other questions or concerns and I'd be happy to help. 

Reply
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Rachelle22
Zamboni Driver

Brian Regan 01/12/23

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Brian Regan 
Venue: Flynn Center for the Performing Arts, Burlington, VT

Event Date & Time: Flynn Center for the Performing Arts|Burlington, VT
Stubhub Link: https://www.stubhub.com/brian-regan-burlington-tickets-1-12-2023/event/150586042/
Primary Link:https://cart.flynnvt.org/18041/18235

Reply
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Rachelle22
Zamboni Driver

Toronto Raptors at Atlanta Hawks 11/19/22

Hi Team,
Seeking your assistance to add Lower SRO Section for below event:
Event Name: Toronto Raptors at Atlanta Hawks
Venue: State Farm Arena, Atlanta, GA
Event Date & Time: Nov 19, 2022, 6:00 PM
Stubhub Link: https://www.stubhub.com/atlanta-hawks-atlanta-tickets-11-19-2022/event/150338388
Primary Link: https://www.ticketmaster.com/atlanta-hawks-vs-toronto-raptors-atlanta-georgia-11-19-2022/event/0E005...

Reply
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Rachelle22
Zamboni Driver

Cirque Du Soleil 12/21/2022

Hi Team,
Seeking your assistance to change Section PIT GA to PIT 1 and PIT 2 reserved section for the event map for below event:
Event Name: Cirque Du Soleil Twas The Night Befor
Venue: Arizona Financial Theatre|Phoenix, AZ
Event Date & Time: Dec 21, 2022, 7:30 PM
Stubhub Link: https://www.stubhub.com/cirque-du-soleil-twas-the-night-before-phoenix-phoenix-tickets-12-21-2022/ev...
Primary Link: https://concerts.livenation.com/event/19005D09F6F137A2

Reply
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