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ar52987
New User
Answered! Go to solution

Postponed concert

I purchased tickets for NYE 12/31/21 for the Strokes at Barclay Center. The show was cancelled- "postponed" for.a later date in the future with no rescheduled date.  How can I receive refunds for these tickets?  Tickets are listed as a "past order" but not allowing me to select as a refund in the Wallet section.

1 REPLY 1
Melpik
Legend
Answered! Go to solution

Re: Postponed concert

Hi

 

due to StubHub's policies you are in limbo. StubHub will only give refunds if event is cancelled and not postponed.  Since your event is postponed you will have to wait until either it's rescheduled (your tickets are good for new date) or cancelled and you will get a refund.

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