cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Refunds for Jheno Aiko

What is the status on Jheno Aiko concerts fm that were cancelled in May and June due to COVID19? Everywhere I Search postpone is mentioned but we are still in the midst in this pandemic. Who actually has to deem the concert as cancelled to start the Refund process?
2 REPLIES 2
Highlighted
Headliner

Re: Refunds for Jheno Aiko

Hi Chelsea

 

The artist and the venue have to announce that the show is cancelled.  Many artists have postponed shows and are trying to coordinate with venues around the world to schedule the new concert date.  If they determine that the event will be rescheduled then your tickets are good for the new date.  If they determine that the event is cancelled then you will receive credit voucher.

Reply
Loading...
Highlighted

Re: Refunds for Jheno Aiko

I think this is unacceptable to still have your fans waiting for refunds while looking to reschedule a concert during COVID19 pandemic. The artist should be considerate and give options for customers to get refunds and if another concert is scheduled in further then the fans can rebuy tickets
Reply
Loading...