Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[pr]

Your seating chart for Leanne Morgan, Knoxville TN April 15 2023 is not even close to being correct.  

https://www.ticketmaster.com/leanne-morgan-just-getting-started-knoxville-tennessee-04-15-2023/event...

[ericnagia]

The map is wrong for the pit for this event it is a seated section as reflected on the primary.

The Chicks

Sat 08 Oct 2022 19:30

 

https://www.stubhub.com/the-chicks-the-woodlands-tickets-10-8-2022/event/150331438/?quantity=2&secti...

 

Primary : https://concerts.livenation.com/the-chicks-tour-woodlands-texas-10-08-2022/event/3A005CFCE8178CEE?_g...

[favaz]

Wrong map / Missing San Diego Row 

Classic Albums Live Tribute Show: The Beatles - Let It Be

Sun 11 Sep 2022 19:30

The Rady Shell at Jacobs Park, San Diego, California

[smizera]

this event still shows the floor as general admission, but there are assigned seats

Stubhub link = https://www.stubhub.ca/ringo-starr-laval-tickets-9-26-2022/event/105262130/

Official Event link = https://www.ticketmaster.ca/event/31005C85F04B3B4F?lang=en-ca&brand=evenko

[ZackVLion]

https://www.stubhub.com/om-portland-tickets-10-1-2022/event/150235522

This event is all GA, but map is for reserved so cant list tickets. CAn you change the map to be all general admission? thanks!

[ChadE]

Please add the seating chart for Creighton vs Nebraska Volleyball

https://www.ticketmaster.com/creighton-bluejays-vs-nebraska-cornhuskers-volleyball-omaha-nebraska-09... 

[lotustixmalou]

Hi team,

Please, add Pit General admission section on map of below event:
Macklemore
Idaho Central Arena, Boise, ID
October 12, 2023, 7:30 PM

Stubhub link: https://www.stubhub.com/macklemore-boise-tickets-10-12-2023/event/151534944/

Primary link: https://www.ticketmaster.com/macklemore-the-ben-tour-boise-idaho-10-12-2023/event/1E005E62C26133A8

[angeldulce18]

Hi Team,

Please update seated floor section to GA Floor section for the following event:

Maneskin

Scotiabank Arena

Toronto, ON

Wed, Sep 27, 2023, 8:30 PM

Stubhub Link:

Maneskin Tickets - StubHub

Primary Link:

Måneskin - RUSH! World Tour Tickets Sep 27, 2023 Toronto, ON | Ticketmaster

[tussin]

Love and Rockets

May 27th 2023

incorrect map:

https://www.stubhub.com/love-and-rockets-portland-tickets-5-27-2023/event/151676635/?quantity=2

correct map:

https://event.etix.com/ticket/online/performanceSale.do?partner_id=240&performance_id=8440466&method...

[tussin]

Love and Rockets

May 26th 2023

incorrect map:

https://www.stubhub.com/love-and-rockets-portland-tickets-5-26-2023/event/151676633/?quantity=2

correct map:

https://event.etix.com/ticket/online/performanceSale.do?partner_id=240&performance_id=8440466&method...