Events and Venues
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Incorrect Event Info

Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below! To help us address and review the issue as quickly as possible, please make sure ...

Map Errors on Site

If you notice a map is incorrect on our site, please post on this board and include the: - Event Name - Event Date - Link to the event on our site - A link to a correct map (if you have one) We will report all issues to our Mapping team but due to th...

cancelled concert

I bought 2 tickets to a Willie Nelson concert in Memphis that was scheduled for November 2020. It has been delayed twice and I cannot find out anything after 15 months. How can I get a credit or refund?

Reduced attendance at Santa Clara / Gonzaga game

I've seen press reports that the County has limited attendance to the Santa Clara / Gonzaga game tomorrow (January 15) to 25% capacity. How can I determine if the tickets I bought through StubHub are some that will be allowed in? I don't want to driv...

NY Mets

Why does the July 9th 2022 game at Citifield have the NY Mets playing Buffalo and not the Florida Marlins?I want to get tickets for the Mets/Marlin game for that night.Please help.Thank you

Postponed concert

I purchased tickets for NYE 12/31/21 for the Strokes at Barclay Center. The show was cancelled- "postponed" for.a later date in the future with no rescheduled date. How can I receive refunds for these tickets? Tickets are listed as a "past order" but...

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02/13/22 Super Bowl Game Tickets for Sale?

Will StubHub have 02/13/22 Super Bowl Game tickets for sale? I've purchased Supr Bowl game tickets for our group the past 5+ years on StubHub with excellent service. Nothing is listed. Also, where is the call center? I've called a couple of times to ...

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Tickets set for day of show

I bought tickets for tool at Wells Fargo center and it says my tickets will arrive the day of the concert I’m worried about not getting them on time for the event start time.The show is February 20th at 7:30pm will I have my tickets in time? I don’t ...

Original Event Rescheduled and Replaced

I purchased tickets for a NCAA basketball game. The original event has been postponed and will be played at a later date. For the original event date, a different team will now be playing at a lower cost. What if I want to wait until original event h...

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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