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REFUND

I purchased tickets..then after they were transferred the seller canceled them so when I got to the event I HAD NO TICKETS!!! STUBHUB will not refund me for tickets I never received!!

If you notice a map is incorrect on our site, please post on this board and include the: - Event Name - Event Date - Link to the event on our site - A link to a correct map (if you have one) We will report all issues to our Mapping team but due to th...

StubHub Suggestions and Feedback

We love hearing from our fans and are always looking for ways to better our site for everyone. Please feel free to share your suggestions or feedback for the StubHub site in this thread!

Odd Situation Regarding Delivery of Tix while on vacation

Things turned out ok, but I'd like to hear if others have had this odd situation. I purchased tickets to a Chivas soccer match in Guadalajara, MX. The tickets were not available by the time we left for our vacation, so Stubhub made it very simple for...

Golden Gate Park Concert, VIP Section

Today my siblings & I purchased tickets for the System Of A Down Concert on Aug 17, but we were not able to select our seats. When we got our confirmations, we all had different seats assigned.Will we be, I guess, "bound" to only these seats or would...

My refund

I want may refund StubHub!!!!!

About Rank Levels

What are Rank Levels? Rank Levels are a fun gamification element that incentivizes participation, rewards quality, and builds your reputation in the community. Every member of the community is assigned a rank level based on how much they post, kudo, ...

Unpaid sale

hi its been more than a month since the event and i have not been paid. entered correct bank details, even screen recorded for proof. stubhub kept telling me that payment was processed successfully and only after chasing for countless weeks, they upd...

Selling tickets

I won’t receive my tickets until the event date. How can I sell them?

Buyer has not accepted ticket

What should I do if the buyer does not accept the ticket I transferred a few days ago? I sent it from a different platform and it's still showing that the buyer has not accepted when I log into my account. I used the email provided by StubHub. I am s...

Krazy Super Concert in Feb 2024 Postponed - No news yet - Refund?

I bought a ticket for the Krazy Super Concert in LA for Feb. 10, 2024, and it got postponed a week before taking place because of bad weather. Since then, the event organizers literally haven't provided ANY updates (https://twitter.com/krazyconcert)!...

Why Don't I See My Listings?

My tickets are showing as listed in my account, but when I search for tickets for this event on StubHub, I don't see my own listing. My price is lower than the ones I do see, so I'm not sure why they would be filtered out. I don't know if I should tr...

Pearl Jam - May 4 in Vancouver - transfer tix?

I bought PJ tix for Vancouver in good faith from the pre-sale on Ticketmaster - and after buying the tickets TM posted no resale or transfers. I have 8 tix (long story) and listed them on StubHub thinking I can at least send a screenshot of the ticke...

How to sell Luke Combs Tickets

How do I sell Luke Comb tickets that I bought on Stub Hub and have to access them through AXS?

Incorrect Event Information

Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below! To help us address and review the issue as quickly as possible, please make sure ...

How to request for an event to be added

In order to request an event, you need to first click the "Sell" link on the top right-hand side of the website. Or follow this link. Type in the performer/artist/team "Bill Bellamy" for this example. Select from the drop-down menu, if available. If ...

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Shane Gillis

Selling two tickets to see Shane Gillis in Nashville, TN. Bought the tickets in February, looking for what I paid $576 or best offer. Ticket InfoShane GillisSat, Apr 20 at 07:00 pmRyman Auditorium, Nashville, TN, USASat, Apr 20 at 07:00 pmSection 7 R...

Kid Rock

There is not a title post in selling one day tickets for Kid Rock Mobile Al. June 21st Friday only

How to sell Luke Combs tickets for April 12th

I bought tickets to see Luke Combs on 4/12. I'm no longer able to attend the concert, but cannot figure out how to sell them. It says the tickets won't be available until 72 hours before the event. I see other people selling tickets in the section my...

Toronto stadium seats

I bought blue jays tickets and never been to Roger’s stadium. As I’m looking closer at the tickets I bought, I think I was sold wheelchair accessible seating ;( I went back and nothing stated that what they are but I’m pretty sure. It’s seating in W1...

If we resell tickets to a friend will they be honored?

Are we allowed to resell tickets not on StubHub? I have a friend who may be interested, but since they are in my name, will he be able to use them? Do we have to resell them through StubHub since that's where we bought them?

Event organizer turned off transfer feature

Please help.I purchased 4 Olivia Rodrigo tickets for my daughter last year only to find out that she has her school trip scheduled for that weekend.I like Olivia, but I'm not going to hang in the pit with 3 other 50 year Olds.The event organizer has ...

Buying tickets for Tomorrowland Festival

Hi there, I'm interested in attending the Tomorrowland festival in Belgium and would like to purchase the tickets via SH. However, I know that you need a bracelet to enter the festival and that the bracelets don't get delivered to the Buyer up until ...

California Lawsuit

my friend told me a lawsuit was settled in California and stubhub has issues him a gift card for 548.71 as a result. I don't see anything in my wallet but it wants a code? what am I doing wrong?

Probability to get 4 tickets located next to each other

Dear all, I bought 4 tickets for the Poland-Austria football game during EM2024 in Germany. It's a family-gift to my husband and my children. According to the info received from StubHub - I should get the tickets PRACTICALLY only 1 day before the eve...

ticket name

Hi all,Can and should I change the name on the ticket or nothing to worry about? Currently on original owner's name.Also, can one re-sell an already second hand ticket?Thanks x

Daytona 500 tickets

I was looking to find out if the unused tickets I had for this past Daytona 500 were subject to some sort of credit since I was unable to attend due to the race being moved to Monday and I had to catch my flight that morning. I was able to get a cred...

Eric Clapton Hollywood Bowl

Please fix Eric Clapton at Hollywood Bowl in Hollywood on Sat Oct 12. There needs to be Reserved Pool Seating. Sections A-E. Thank you. Stubhub Map: https://www.stubhub.com/eric-clapton-los-angeles-tickets-10-12-2024/event/153349851/?quantity=2&sect....

I bought Baseball Tickets as a B-Day Present for my Cousin and his son, but no Xfer button?

So, like the subject says, I bought two season opener tickets for the Mets, for my cousin's son's 13th birthday, and of course for his father as well. The tickets came available, but when I go to look at them, there's no "Transfer Tickets" button, an...

why does it talke so long to get my tickets

I bought my tickets back in January. The event is in May. I am a bit worried that I won't get my tickets.

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