I'm trying to stay postive but I waited for over 3hrs with customer service and when they finally answered they automatically hungup. I am trying to get a refund for coachella tickets I bought in early 2020. I am extremely frustrated. Was anyone able to reach them and receive a refund? I like many others do not want a credit.
I have also been on hold for over 3 hours and am extremely frustrated! I read that if tickets were bought before March 25, 2020, you are owed a refund. I do not want this credit, I want my money back!