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Eykswilson
New User

Waited for over 3hrs

I'm trying to stay postive but I waited for over 3hrs with customer service and when they finally answered they automatically hungup. I am trying to get a refund for coachella tickets I bought in early 2020. I am extremely frustrated. Was anyone able to reach them and receive a refund? I like many others do not want a credit.

3 REPLIES 3
Sailorstar44
Rookie

Re: Waited for over 3hrs

I waited over 3 hours too and got tired of waiting! This is so frustrating, I just want a refund Smiley Sad(((.
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Rudymadden8
Team Mascot

Re: Waited for over 3hrs

Waited for over three hours and their business hours ended. I’ve sent dms to all their social media platforms. I’m losing my mind.
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tfierros
Team Mascot

Re: Waited for over 3hrs

I have also been on hold for over 3 hours and am extremely frustrated! I read that if tickets were bought before March 25, 2020, you are owed a refund. I do not want this credit, I want my money back!

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