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jptiedeman
Stagehand

Don't bother calling - Going on 4 hours of waiting...

I have been on the customer service line for 4+ hours. At this point, I am just interested to see if anyone will ever answer. I don't think anyone is actually answering on the SH side...no way they have a 4 hour queue and everyone in front of me is also willing to wait it out. 

4 REPLIES 4
rdmohr
Rookie

Re: Don't bother calling - Going on 4 hours of waiting...

I think this is the end of StubHub. A major settlement was announced today to refund customers for canceled events. I'm not sure they still have a Customer Support team.

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momof2dogs
New User

Re: Don't bother calling - Going on 4 hours of waiting...

I am having the same issue.  You are not alone.

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yarnball52
Rookie

Re: Don't bother calling - Going on 4 hours of waiting...

I am sitting at two hours now... should i just hang up lol

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jcelpers
Team Mascot

Re: Don't bother calling - Going on 4 hours of waiting...

After 3.5 hours of waiting, an agent did actually pick up. He found my order, put me on hold, and after an addtional 5 minutes of holding I was cut off. Didn't get a call back or anything. Back to square one.

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