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trashxcat
Rookie
Answered! Go to solution

Event Canceled - How to refund Stubhub/the person who purchased from me on Stubhub?

So a concert I sold a ticket for on Stubhub was canceled a few months ago.  I was refunded the cost of the ticket through Ticketmaster but am not sure how to give the money back to Stubhub/the person who purchased from me on Stubhub?  I think I may have gotten a charge from Stubhub a couple months ago but I think it was blocked my bank.

1 REPLY 1
Melpik
Rock Star
Answered! Go to solution

Re: Event Canceled - How to refund Stubhub/the person who purchased from me on Stubhub?

Hi Trashxcat

 

Dont worry, Stubhub is not shy about asking for their money back and will charge the credit card that you have one file.  Just make sure that your event was in fact cancelled and not rescheduled.  In some cases Ticketmaster offered refunds for postponed shows however your sale on Stubhub is still valid and you would have to be able to complete the sale or else face Stubhub penalties.

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