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andryia
Team Mascot

Re: I've completed a sale but nothing is showing in the "pending payments" folder.

I'm having the same issue. Can one of you PM me so we can get it sorted?

Moderator Moderator
Moderator

Re: I've completed a sale but nothing is showing in the "pending payments" folder.

Hi, @andryia. I'd be happy to look into that with you. I'll send you a PM now and we'll get that figured out. 

musicman
Waterboy

Re: I've completed a sale but nothing is showing in the "pending payments" folder.

@Paul Hi, could you help me too? No payment showing up. Thanks

Moderator Moderator
Moderator

Re: I've completed a sale but nothing is showing in the "pending payments" folder.

@musicman I'd be happy to help you. I'll send you a private message right now and we can go over the details together. 

mherm
Backup Singer

Re: I've completed a sale but nothing is showing in the "pending payments" folder.

I am also having this issue. It's been over 24 hours and there is still nothing showing on my pending payments page.

Moderator Moderator
Moderator

Re: I've completed a sale but nothing is showing in the "pending payments" folder.

@mherm I'd be happy to help you out with that! I'm going to send you a private message and we can go over those details together. 

dspag
Backup Singer

Re: I've completed a sale but nothing is showing in the "pending payments" folder.

 I am also having this issue. It's been over 24 hours and there is still nothing showing on my pending payments page.

Moderator Moderator
Moderator

Re: I've completed a sale but nothing is showing in the "pending payments" folder.

@dspag - Once the payment has started processing, it should reflect over there shortly after. Let's double check and make sure it's good to go. 

 

I'll send you a PM right now! Smiley Happy

dspag
Backup Singer

Re: I've completed a sale but nothing is showing in the "pending payments" folder.

i have sold those ticket and they are still not showing on payments  Order No.  242609723 Order No.  242588582 Order No.  242560021 also this order not showing on payments 242558304
 
Moderator Moderator
Moderator

Re: I've completed a sale but nothing is showing in the "pending payments" folder.

@dspag Hey there! I just sent you a private message so we can get this resolved.