Hey all! I had tickets up for a concert this Friday (8/25) and looks like they came off of the site and show as expired. Do delivery methods come off at different times? Can I relist them?
yes you are correct- different delivery methods expire different number of days before the time of the event.
The listing that last the longest are instant downloads, which (for the most part) stay listed until the time/day of the event (in some cases a small amount of time before/after the start time).
If you have them listed as electronic (meaning you haven't uploaded them yet), then they will expire 1-2 days before the event- so you should re-list and upload the PDFs to last the longest.
If they are mobile transfer, in most cases they expire the day of or the day before.
And lastly, hard copy/UPS shipping tickets usually expire 3 days before the event.
Hope this helps.