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Ig112897
Rookie

Mobile ticket transfer help

I recently sold my tickets on StubHub but I am having a hard time transferring my tickets to the buyer. Ticketmaster isn’t allowing me to transfer the tickets to the buyer. The option to transfer the tickets is grayed out for some reason. Does this mean I can’t transfer the tickets? Is there any way to get passed this issue?
1 REPLY 1
Jpdesign31
Zamboni Driver

Re: Mobile ticket transfer help

Did you find a solution for this? I had the same problem with Ticketmaster mobile transfer. StubHub customer service took the QR barcode # info from me and said they transfered the tickets for me. Then a couple hours later they canceled my entire sale and charged me for the buyer refund, saying I didn't deliver the tickets on time. Wondering if they've done this to others as well. 

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