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Jfptasinski
New User

Posted tickets stuck in pending status

I've posted Denver Bronco tickets and parking passes over the last several days, and they keep getting moved to "pending" with no communication to me as the poster.  I've talked with customer service who said they would be moved to active in "24 to 48 hours", but that timeframe has passed with no action.  I've been selling tickets on Stubhub for over 10 years (and have already sold some parking passes this year), but never encountered this issue.  Any suggestions on getting this resolved quickly since the first game is next weekend?

1 REPLY 1
Melpik
Legend

Re: Posted tickets stuck in pending status

Hi @Jfptasinski 

 

Are you listing tickets with barcodes.  Try removing the barcodes and relisting

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