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Xenagirl13
Team Mascot

Remove Bank Account Information

I need to remove my bank account information but there is no option to do so. Person on the phone said they don’t store account numbers and routing numbers but that doesn’t make sense because then how are they going to send payments for ticket sells. Seems fishy. Has anyone been able to remove a bank account?
1 REPLY 1
TeamStubHub
Moderator

Re: Remove Bank Account Information

Hello! The Customer Experience agent who assisted you is correct. We cannot delete bank accounts from our system; however, we do not have access to view your account and routing as this is private information. StubHub doesn't store any bank account info after you register.

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here