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amoncheck
New User

Selling tickets for a rescheduled event

I sold tickets last year for imagine, but it was canceled. I never got paid from stub hub. I just received an email saying to ship my tickets, but I already sent them last year when they were purchased. There is 0 customer service so hoping someone can help me with understanding how I will get paid, when I already shipped the tickets last year and now I’m being told to ship them..
5 REPLIES 5
dlawrow9
Backup Singer

Re: Selling tickets for a rescheduled event

Same exact thing just happened with me for my Imagine tickets. 

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bossfan
Quarterback

Re: Selling tickets for a rescheduled event

When you sent the tickets did you confirm the sale on your sales page?  That is how Stubhub knows that you completed the sale.

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dlawrow9
Backup Singer

Re: Selling tickets for a rescheduled event

I did

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dlawrow9
Backup Singer

Re: Selling tickets for a rescheduled event

 
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dlawrow9
Backup Singer

Re: Selling tickets for a rescheduled event

I did confirm that I mailed the tickets on Stubhub. They started processing the payment and it is still processing nearly a year later... 

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