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312_SAJ
New User

** Shipping label print issue **

The shipping label will not generate, thus not allowing me to print and mail the tickets/wristband for the upcoming event.

Web page opens with this error:

Failed to load shipping label.


Any idea when this issue will be fixed??
Thanks
3 REPLIES 3
KS09
Backup Singer

Re: ** Shipping label print issue **

Known issue across stubhub right now. UPS will "try to send a shipping label" directly to email is what support says. 

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racfman
Rookie

Re: ** Shipping label print issue **

You were able to get through to them?  It's 4:23 CDT (2:23 PDT) and supposedly they are still open for conversation, but the auto attendant says they're close until 7 AM PDT???  Any thoughts as to when UPS will attempt their delivery. Did Support say today?   Thanks.

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KS09
Backup Singer

Re: ** Shipping label print issue **

Im as much in the dark as you are!

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