cancel
Showing results for 
Search instead for 
Did you mean: 
scottb2
Stagehand

Sold Tickets - Event was last Saturday and Sunday StubHub says I have no payments pending

Sold my tickets for the Saturday and Sunday Elton John Concert. Both went through and I have the confirmation that both parties accepted the email exchange. I look at my StubHub account and it says I have no payments pending. Shouldn't there be two payments pending? 

2 REPLIES 2
Melpik
Legend

Re: Sold Tickets - Event was last Saturday and Sunday StubHub says I have no payments pending

Hi @scottb2 

 

Stubhub pays sellers 5-8 Business days after the event.  It sometimes takes a few days for the payments to show as pending but it can take as long as the full 5-8 Business days.  In addition to transfering the tickets did you also confirm the orders in your open sales on Stubhub?

Reply
Loading...
stephcat123
New User

Re: Sold Tickets - Event was last Saturday and Sunday StubHub says I have no payments pending

I sold tickets to the Thursday (11/17) Elton show and it didn't show up in pending until yesterday (Monday 11/21)
Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here