Sold my tickets for the Saturday and Sunday Elton John Concert. Both went through and I have the confirmation that both parties accepted the email exchange. I look at my StubHub account and it says I have no payments pending. Shouldn't there be two payments pending?
Hi @scottb2
Stubhub pays sellers 5-8 Business days after the event. It sometimes takes a few days for the payments to show as pending but it can take as long as the full 5-8 Business days. In addition to transfering the tickets did you also confirm the orders in your open sales on Stubhub?