Sold ticket for event tonight, no transfer info with sale

[ChiTickets]

I sold a mobile transfer ticket for a show tonight and there's no stransfer info in the sale in my account.  I also didn't get an email for the sale.

I'm away and don't have a lot of time to call or check in on it, so wanted to see if I could get help here.

[ChiTickets]

this just happened to me with another sale for the same show. i have a bunch of tickets for sale for the same event and am not getting transfer info for buyers. can someone reach out and help me with this?

[ChiTickets]

Just had another sale with the same issue so i have no way to transfer the tickets

[ChiTickets]

two more sale i need assistance with. the mobile transfer sales are showing up in my sales, but there’s no transfer info or button to confirm the sales.

Also, i’m not getting emails when tickets sell at all, so not getting buyer info that way either.

[TeamStubHub]

So sorry to hear you're not receiving those emails! I sent you a PM to go over the details. The buyer info should be in your sales tab on the desktop site.