07-23-2018 11:59 PM
07-24-2018 07:47 AM - edited 07-24-2018 08:11 AM
Ok, I understand. Yes, it is frustrating when I price items and then go to look at the outward facing listings that the price is different. There should be a breakdown showing what buyers see/pay. The only reason I can think it is like this is because StubHub prefers to obfuscate the fees and commissions it is charging until after the buyer commits. This is similar to what Ticketmaster does with their "conveneince fees" Maybe that means it's convenient for TM that I'm the one buying the tickets and then providing my own methods for the ticket production (PDF, printing) and completing the sale??
07-24-2018 09:18 AM
We really appreciate this feedback as we agree that notifying our sellers about this would be a good idea to avoid any issues with their listings. I'll be sure to pass this along and please feel free to let us know if you have any further questions or concerns!
07-24-2018 03:36 PM
I recommend that StubHub Should notify seller of each listing that is affected. Stubhub should send out emails to sellers and put in a PRICE IT SHOWS UP ON THE LISTING tool on the active listing page so we can easily price the tickets accordingly. I use my own tool of looking at the price that I want and multiply it by 1.05 to get a close enough price that I want to actually list it at. Most sellers are not doing this or aware of this pricing discount on the website and therefore prices are being artificially lowered by a significant amount of 5%, potentially multiple times. I know this is currently going on with the NY Yankees and US Open tennis and NYCFC.
07-27-2018 10:32 AM - edited 07-31-2018 12:42 PM
08-04-2018 06:50 AM