That may be an issue with the map. I'll send you a private message now and we can go over the tickets details and see what we can do to fix that.
Paul, I am having this same issue with one of my tickets. Can you send me a message as well so we can discuss? thanks.
Very sorry if it's having trouble recognizing your section. Double-check what the primary gave you to what we have on our map. The section that we have that matches your tickets is what you will want to select from the drop-down menu that is available. Additionally, if listing on the app, you will want to move from there to either the mobile site or desktop to try listing the tickets. If the tickets are already listed though, you may want to delete and relist following the same steps.
I'll still need you a private message though so we can review into this further.
Other fans experiencing the same or similar issues when listing are welcome to send a private message to any of our moderators here on StubHub Community. Just make sure to include details to the event (event name, date, and ticket details) along with the email address and zip/postal code, and listing ID (if already listed) with StubHub.
I tried replying but it says I've exceeded the daily limit of sending messages.. (i've never sent a message on stubhub - in fact, i just created the account). what should I do?
.. nevermind. i tried a couple more times and it worked!