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New User

Ticket claim link

I sold two tickets on stub hub but to complete the transaction I need to enter the ‘ticket claim link’ ? Where do I find this what is it?
66 REPLIES 66
Moderator

Re: Ticket claim link

That's a great question. What you'll do is create the transfer email, then copy the link from the "Accept" button in that email. Then you'll simply paste the URL into that section and save it. Then you're good to go. 😀

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New User

Re: Ticket claim link

Hi, I'm having the same problem. How do I create the transfer email? Please walk me through this.

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Moderator

Re: Ticket claim link

Hey @suewerth! Sorry to hear about the confusion! I will send you a private message so we can review the order together! 

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Team Mascot

Re: Ticket claim link

Hey @JakeK do you think you could send me a private message and help me through the process aswell? having trouble knowing how to transfer tickets

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Team Mascot

Re: Ticket claim link

I am having the same problem as well

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Moderator

Re: Ticket claim link

@katieevans503 - Happy to help! A PM is on the way over to your inbox.

 

Thanks!

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Re: Ticket claim link

Having the same issue as a lot of other folks. Ticketmaster is not giving me the option to transfer these tickets. I can currently access the barcode. Can someone private message me to get this sorted?

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Moderator

Re: Ticket claim link

Hey @colorofsound121

 

I will send you a PM right now. Please keep an eye out for that. Thanks! 

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Team Mascot

Re: Ticket claim link

Can u help me too?

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