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snmartin
Stagehand
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Ticket not transferable

Trying this again.

I recently sold tickets to Olivia Rodrigo’s show on the 14th. I selected the latest possible in-hand date, but the tickets are still not available to transfer through ticketmaster. What should I do?
10 REPLIES 10
lgilmore918
Stagehand
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Re: Ticket not transferable

I am also having the exact same issue for the exact same concert. Any help appreciated! Ticketmaster support was no help.

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bossfan
Goalie
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Re: Ticket not transferable

There is really nothing that you can do until Ticketmaster activates the transfer option.  My understanding is that Ticketmaster does not have customer service by phone right now so if the transfer option does not activate soon then you will have to use the contact form on the Ticketmaster web site to see if you can get them to tell you when transfer will be activated.  If Ticketmaster support is not helping you then you have no option but to wait.

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Rebekahjoyce14
Stagehand
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Re: Ticket not transferable

having this exact issue for the same concert! I found a seller on twitter who was having this issue with a previous Olivia concert. She said the tickets became available to transfer 24 hours before the event. I let the stubhub help team know this and let them know i woud be checking back with them by 8pm tonight! If ticketmaster was still not allowing me to transfer them, stubhub said we would see what other options we have from there. 

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lgilmore918
Stagehand
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Re: Ticket not transferable

@Rebekahjoyce14 @snmartin I'm so happy to hear that you know of someone that was able to transfer for Oliva! I was so worried that I would end up getting fined because the tickets didn't get to the buyer Smiley Sad That gives me a bit of hope!

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Rebekahjoyce14
Stagehand
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Re: Ticket not transferable

@lgilmore918 I have the same conern about getting fined, which is so unfair because this isn't our fault that ticketmaster took awat the transfer option...I will check again tonight to see if the tickets become transforable and will let you know as well! 

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snmartin
Stagehand
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Re: Ticket not transferable

It seems we’re all having the same issue. Very much hoping they become available eventually, for the sake of avoiding penalties, but also for the sake of the buyers. I know a lot of people have purchased through StubHub for this event, and they’re all probably as stressed as we are. There are also still a bunch of tickets available that will probably be purchased today and tomorrow. Not sure what is going to happen if we’re all unable to transfer.
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lgilmore918
Stagehand
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Re: Ticket not transferable

Any luck you guys??? Nothing for me yet….
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snmartin
Stagehand
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Re: Ticket not transferable

Nope! Still not available for transfer.
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Rebekahjoyce14
Stagehand
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Re: Ticket not transferable

Not yet... stub hub twitter account said it should become available shortly but we'll see i guess... 

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