I've sold two tickets to a concert this weekend, they're mobile tickets which ticketmaster will send to me prior to the concert. The option to transfer the tickets is not available and i've contacted ticketmaster who said i won't be able to transfer the tickets.
How can I send the tickets to the buyers?
Hope you can help.
You would need to reach out to any of the mods on this forum and explain the details regarding this order. If there is time and you are able to, you may have the option of changing the delivery method (if any others are available). Unfortunately, Ticketmaster is making many more events non-transferable which when the only delivery method is mobile makes it impossible to resell the tickets if the transfer option is never activated.
AJR at Deltaplex on 10/20/19 (moved from 20 Monroe) is also giving me this problem at the moment. There was a delivery delay on mobile tix until 10/6, and as of that day the barcodes are available but not the option to transfer (at least for me). Maybe it will change closer to the event date.