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Waterboy

Ticketmaster won't let me transfer or sell Rage against the machine tickets

It says I sold my RATM tickets on stubhub, on both mobile and computer the ticketmaster options for selling or transferring are greyed out. If these tickets aren't transferrable how are people selling them on stubhub?

6 REPLIES 6
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Quarterback

Re: Ticketmaster won't let me transfer or sell Rage against the machine tickets

Hi Steve

 

When is the show you sold?  Ticketmaster has put a delivery delay on these 

tickets

 

No tickets will be delivered prior to 10 days before the show.

 

What did you enter for your inhand date?  You may have to reach out to a moderator to change the in hand date for the tickes you sold.

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Waterboy

Re: Ticketmaster won't let me transfer or sell Rage against the machine tickets

Thanks, the show is for July 13th in Detroit.

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Waterboy

Re: Ticketmaster won't let me transfer or sell Rage against the machine tickets

Are there any moderators who could help me change the ticket in hand date?

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Moderator

Re: Ticketmaster won't let me transfer or sell Rage against the machine tickets

Hey @stevegolf, sorry for any confusion! This is actually simple and fast to do right from your profile. First, go to your MyHub > Sales page https://www.stubhub.com/my/sales/ and then click "Make Changes" under your RATM sale. You can update the in-hand date there, and we'll communicate the change with your buyer. Based on the fact this is our of your control, you should not have any culpability if the buyer is unhappy. 

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Waterboy

Re: Ticketmaster won't let me transfer or sell Rage against the machine tickets

Thanks! After I make that change should I click the confirm transfer button? Or would I have to wait until July 3rd?

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Moderator

Re: Ticketmaster won't let me transfer or sell Rage against the machine tickets

@stevegolf You don't want to press the "confirm transfer" button until you've transferred the tickets to the buyer.

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