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It brings up the send to friend box but when you select the tickets it says error do you want to retry? Then says these tickets aren't transferable?
Moderator

Re: Ticketmaster won't let me transfer tickets

No worries at all! We will send you a private message so we can grab your account info & take a look! 🙂

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Backup Singer

Re: Ticketmaster won't let me transfer tickets

Ticketmaster is telling me the 'transfer' option is not available.   And I won't get my tickets until after 8pm the day before the event.   Is there still a way to list/sell these on Stubhub?

 

Thanks!

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Moderator

Re: Ticketmaster won't let me transfer tickets

@bkberg05 - To list you, you can set your listing to Mobile Ticket for delivery. You'll just provide a screenshot of the QR code when it comes available! If there is a delivery delay on the event, then we'll have it set on our end to allow you enough time to fulfill. What event is it that you want to list for?

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Backup Singer

Re: Ticketmaster won't let me transfer tickets

Hi Cameron,

I also have sold tickets to an event that is taking place the evening of 3/29/2019 where the Ticketmaster transfer option is not permitted.  I had a promise date of 3/27/2019, but when I sign into Ticketmaster, it now indicates that tickets will not be available until 3/28/2019 anytime after 7:30 p.m.  I am not sure what needs to be done, or if I should contact the buyer directly to inform him of the logistical challenge?  Any advice on how I can successfuly complete this sale?

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Moderator

Re: Ticketmaster won't let me transfer tickets

Hey @BowtoStern! Cameron is not in the office today but I'm happy to take a look into this for you if you private message me the email address & zip code on your account so I can review, please. Thank you!

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Team Mascot

Re: Ticketmaster won't let me transfer tickets

Hello, @AllyD, I am trying to sell non-transferable tickets to an event and am confused. Can someone message me? Is a screenshot really acceptable?

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Moderator

Re: Ticketmaster won't let me transfer tickets

Hey there, @Mojimbox! Ally is out of the office but, I'm happy to help!

 

Sending you a private message so we can work on this together. 

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Waterboy

Re: Ticketmaster won't let me transfer tickets

I am having this same issue. Can someone message me and assist me on how to sell/transfer tickets wehre this option is not available on Ticketmaster and the tickets aren't available until the night before the event?

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Moderator

Re: Ticketmaster won't let me transfer tickets

Hi there, @zachkeeb!

 

We'd be happy to help. Sending you a private message now!

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Team Mascot

Re: Ticketmaster won't let me transfer tickets

Could someone pm me a solution as well please

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