I sold tickets to an event. Unfortunately, they are only available via text (mobile delivery) and there is no transfer link for the tickets. I checked with Ticketmaster and they are unable to provide me with a PDF or a transfer link. Is there any other way I can get the tickets transferred to the buyer?
Hi, @cfazeli1051. Thank you so much for reaching out on that! Due to current updates in mobile ticket delivery we've had to make some changes. That said, I'd be happy to look into that order with you and see what options may be available.
No, you would need to sell them as a mobile PDF screenshot or deliver them that way if you haven't listed them yet. For some dumb reason, Ticketmaster doesn't make all ticket transferrable. Just another way to prevent people from selling tickets they paid for.
Hello. Same issue for me. Looks like only the QR code is available. Ticketmaster says “your phone is your ticket. You can simply text your tickets to your phone to easily access them on the go – click Text My Tickets to get started”
Tickets have sold and would like to transfer them to the buyer.