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Meegato
Waterboy

Tickets sales showing as Open

I listed tickets for sale from the university website.  3 of them are showing as open items as Stubhub is asking for barcodes.  Since the university transferred the tickets to stubhub, a trace of those tickets no longer exist.  I've sold a good amount on here and have never had to enter a barcode number nor have I ever had sales remain "open"..  Thoughts?

2 REPLIES 2
Kyle85
Rookie

Re: Tickets sales showing as Open

Can't help but you're not alone. I am having the same issue. Was your issue resolved?

 

My sale is showing as Open with a button to enter "Barcode" but the website is not accepting the orginal barcodes I entered when I listed the tickets.

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Kyle85
Rookie

Re: Tickets sales showing as Open

For anyone having the same issue, the @TeamStubHub  mod resolved my issue. They opened a ticket with the Integrations team. Thank you @TeamStubHub !

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