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Sflafl
Rookie

Why does the amount I was paid differ from the “my sales” page

I recently sold many tickets to an event, and for about 30% of them I was actually paid a different amount than what shows in the “my sales” page. They are often off by $0.50 - $3. Not a large amount individually but over many transactions, it adds up. Why is this? How can I get paid what the site says I owed?
2 REPLIES 2
ticketmvp
Olympian

Re: Why does the amount I was paid differ from the “my sales” page

It's a bug on StubHub. I would suggest you go to the inventory manager page and login with your StubHub credentials. Those payouts always seem to be correct.

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Bob
Olympian

Re: Why does the amount I was paid differ from the “my sales” page

I've never been able to login to Inventory Manager. I asked about it several times and was told someone would contact me to fix it. You know how that story goes...

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